CMSWire.com ✓

@cmswire · SF | NY | Bos | London | Paris · joined 12 Dec 2007

The leading community of customer experience practitioners. Sister to @GetReworked and @vktrnow.

66 704Followers

31 377Following

102 862Posts total

1.2KViews on collected posts

Últimas publicaciones

CMSWire.com ✓@cmswire9 Sep

Writer Launches Enterprise Brain to Unify AI Agent Context by @domnicastro https://t.co/AVWcMO2Iaz #AI #ArtificialIntelligence 219 views · 3 likes · 0 reposts · 0 replies Open on X →

CMSWire.com ✓@cmswire9 Sep

The team looked into the billing complaints and came back with good news: the process was working as designed. Customers were still frustrated. Suzie Dieth is VP and Chief Experience Officer at NRG and CMSWire's 2026 CX Leader of the Year, the person who started CX at the https

0:35

205 views · 0 likes · 0 reposts · 0 replies Open on X →

CMSWire.com ✓@cmswire9 Sep

A flawless AI dashboard is not good news. It is a warning sign. CMSWire Contributor Ricardo Saltz Gulko unpacks the two-ledger framework a Fortune 500 study exposed, where a rollout boosted newer agents and quietly cost the most experienced ones quality. https://t.co/hMtsBU5EOm

158 views · 0 likes · 0 reposts · 0 replies Open on X →

CMSWire.com ✓@cmswire8 Sep

Three competing CDP vendors walked into the same room expecting a fight. Nobody threw a punch. Almost. Dom Nicastro asked Tealium's Zack Wenthe what Databricks can't do that Tealium can. "They can't operate as a CDP in general availability right now." Elizabeth Dobbs of https:

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337 views · 1 likes · 0 reposts · 0 replies Open on X →

CMSWire.com ✓@cmswire8 Sep

Adobe just picked its next CEO from customer experience, not Creative Cloud. Anil Chakravarthy takes over Dec. 1 as Shantanu Narayen steps down after 18 years. The message: CX orchestration is Adobe's real bet, even though it's still the smaller side of the business. https://t.co

274 views · 0 likes · 0 reposts · 0 replies Open on X →

Frente a cuentas del mismo tamaño

5 publicaciones de los últimos 90 días, junto al rango de 10K–100K seguidores. llega a menos gente que cuentas de su tamaño.

Visualizaciones medianas219esta cuenta997mediana de 10K–100K

Alcance, %0.33%esta cuenta3.69%mediana de 10K–100K

Interacción, %0.00%esta cuenta1.61%mediana de 10K–100K

Métrica	Esta cuenta	Mediana de 10K–100K	Proporción
Visualizaciones medianas por publicación	219	997	0.22×
Alcance (visualizaciones ÷ seguidores)	0.33%	3.69%	0.09×
Tasa de interacción	0.00%	1.61%	0.00×

Otras cuentas de este rango → Comparar con otra cuenta → Cómo se construyen estas referencias →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

2748 Sep

337

1589 Sep

205

219

Last 5 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.00%8 Sep

0.30%

0.00%9 Sep

0.00%

1.37%

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.61%.

What the audience does

Likes80.0%4 in total

Bookmarks20.0%1 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Últimas publicaciones

Frente a cuentas del mismo tamaño

Growth & engagement

Views per post

Engagement rate per post

What the audience does

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