MTN SA Service
@MTNzaService · South Africa · joined 01 Mar 2010
Y’ello! Tweet us with any technical, coverage or service-related issues. For updates and news from MTN, tweet @MTNza.
271 272Followers
31 983Following
103 615Posts total
54.9KViews on collected posts
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@MTNzaService I HAVE BEEN WAITING FOR 1 MONTH FOR YOU TO DELIVER MY MTN SIM CARD AND DONGLE. YOU MAKE APPOINTMENTS, DON'T EVEN BOTHER TO CANCEL YOU JUST DON'T PITCH UP. EVERY WEEK I GET ANOTHER ONE WEEK POSTPONEMENT. IN FEACT THIS IS THE 2ND TIME THIS YEAR I HAVE HAD TO DEAL WITH
17 views · 1 likes
· 0 reposts · 0 replies
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@MTNzaService Yall a big shame to Nigeria 🇳🇬 yall collecting much money from data people be doing 10k sub only just for a day thunder fire you
6 views · 0 likes
· 0 reposts · 0 replies
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Y’ello! Your OTP is just for you. MTN will never ask for it, not by call, SMS or email. Keep it safe to protect your accounts. If your OTP is shared, MTN will not be able to help recover any financial loss. Contact us via email on fraudhelp@mtn.com should you suspect fraud. https
24.5K views · 11 likes
· 2 reposts · 45 replies
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0:30
MTN gives you more ways to stay in control.
Wherever you are, we’re here for you:
📱MTN App: https://t.co/MlxAl2KlIY
💬 WhatsApp: 083 123 0011
📞*135# / *136# (no data needed)
📲 DM us: https://t.co/xr81XSVMUO
#MTNMoves https://t.co/yx3pVWEgL2
6.7K views · 1 likes
· 0 reposts · 14 replies
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@MTNzaService U people are to slow u don’t pick up coustomer case help lines
130 views · 2 likes
· 0 reposts · 2 replies
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Just like GPS reroutes you after an accident, your phone adjusts during loadshedding, but sometimes it needs a nudge! With MTN, SA’s Best Network, you’re still on the best route! Experiencing dips? Tweak your settings for best coverage. #LearnMore 👉 https://t.co/22VqPFUdkW https:
3.6K views · 1 likes
· 0 reposts · 3 replies
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MTN is South Africa’s best network (MyBroadband & umlaut)—even during loadshedding. We’ve invested heavily in our network infrastructure because you deserve the benefits of a modern, connected life. #LearnMorewith MTN’s Network Playbook https://t.co/2VZFh6yzgm https://t.co/tpx1B0
14.6K views · 3 likes
· 0 reposts · 42 replies
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Did you know you don’t have to wait in line or stress about recharging? You can top up anytime, anywhere using our self-service options (MTN App, MTN Chat & MTN MOMO). Its fast, easy and hassle free. #RechargeMadeEasy. https://t.co/TfnWkFhuZi
2.3K views · 0 likes
· 0 reposts · 5 replies
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Growth & engagement
How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.
Views per post
2.3K18 Feb
14.6K23 Feb
3.6K7 Mar
13011 Mar
3K27 Mar
6.7K4 Apr
24.5K22 Aug
65 Apr
1720 Apr
Last 9 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.
Engagement rate per post
0.22%18 Feb
0.31%23 Feb
0.11%7 Mar
3.08%11 Mar
0.17%27 Mar
0.22%4 Apr
0.24%22 Aug
0.00%5 Apr
5.88%20 Apr
Reactions — likes, reposts, replies and quotes — divided by views.
What the audience does
Likes14.4%20 in total
Reposts1.4%2 in total
Replies82.7%115 in total
Quotes0.7%1 in total
Bookmarks0.7%1 in total
Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.
The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.
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