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Jumia Nigeria Help

@JumiaNGHelp · Nigeria · joined 13 Feb 2015

We are here to assist you. 🤗 For customer support, send us a message with your order number. Need help placing an order? Call 07006000000.

24 356Followers
103Following
187 893Posts total
1.5KViews on collected posts

Ultimi post

@JumiaNGHelp @SJamgbadi I got this mail earlier today for the arrival of my package. I had to suspend my appointments awaiting the package. No call from your delivery agent, I had to call him after a long wait about 4pm. He promised to deliver my package when he is close to where
17 views · 0 likes · 0 reposts · 0 replies Open on X →
@JumiaNGHelp @SJamgbadi Hi @JumiaNGHelp I received an item that was different from what I ordered and returned it 2 days ago. I’m yet to receive my refund. Please help check the status of my return and process my refund as soon as possible. Thank you. Order #1587428346 19 views · 1 likes · 0 reposts · 1 replies Open on X →
@JumiaNGHelp @SJamgbadi Hello 19 views · 0 likes · 0 reposts · 0 replies Open on X →
@SJamgbadi We will forward your feedback to the relevant team to ensure it is reviewed. Thank you for bringing this to our attention. — Jumia Customer Service 430 views · 0 likes · 0 reposts · 8 replies Open on X →
@JumiaNGHelp @halaybee You cancelled my order for no reason 🙄 13 views · 0 likes · 0 reposts · 1 replies Open on X →
@halaybee Should you have any further questions or concerns, please don’t hesitate to reach out. We are happy to assist you. Thank you for choosing Jumia. We appreciate your patronage and look forward to fulfilling more orders for you in the future. 383 views · 1 likes · 0 reposts · 1 replies Open on X →
@halaybee Hello Omolade, Please bear with us as the delivery agent may not be able to answer calls or texts while in transit. There might also be temporary network issues causing the communication gap. Rest assured, the agent will contact you once they are in your vicinity. 255 views · 0 likes · 0 reposts · 0 replies Open on X →
@Adesiya41652037 Hello Adeyemi, Thank you for contacting Jumia. We apologize for the delay. Kindly provide the order number via DM to enable us assist you with your complaint. We await your response. Amaka, Jumia Customer Service. 183 views · 0 likes · 0 reposts · 1 replies Open on X →
@LuqueRidinSolo Hello there, Thanks for contacting Jumia Nigeria. Kindly be informed that i'll be transferring you to jumia Ghana for further assistance. We appreciate your understanding. Tess, Jumia customer service. 140 views · 1 likes · 0 reposts · 0 replies Open on X →

Rispetto ad account della stessa dimensione

3 post degli ultimi 90 giorni, accanto alla fascia di 10K–100K follower. raggiunge meno persone di account della stessa dimensione.

Visualizzazioni mediane19questo account924mediana per 10K–100K
Copertura, %0.08%questo account3.62%mediana per 10K–100K
Interazione, %0.00%questo account1.52%mediana per 10K–100K
MetricaQuesto accountMediana per 10K–100KRapporto
Visualizzazioni mediane per post199240.02×
Copertura (visualizzazioni ÷ follower)0.08%3.62%0.02×
Tasso di interazione0.00%1.52%0.00×

Altri account di questa fascia →   Confronta con un altro account →   Come sono costruiti questi parametri →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

1403 Feb
1834 Apr
2554 Jul
383
13
43029 Sep
1924 Jul
1921 Aug
174 Sep

Last 9 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.71%3 Feb
0.55%4 Apr
0.00%4 Jul
0.52%
7.69%
1.86%29 Sep
0.00%24 Jul
10.53%21 Aug
0.00%4 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Likes20.0%3 in total
Replies80.0%12 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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