@nextofficial — followers and post stats

@nextofficial · UK · joined 29 May 2009

The official Next customer care channel - we're here to help 🙂 Stay safe online - we only ever reply from @NextOfficial

256 562Followers

16 646Following

235 873Posts total

221.6KViews on collected posts

Ultimi post

Next@nextofficial2 Apr

@nextofficial I have recently returned a top and been given a credit voucher as it was out of time for a refund. However when I sent it it was over a week ago and was in time . I had had an email apologising for the delay 583 views · 6 likes · 3 reposts · 11 replies Open on X →

Next@nextofficial15 Feb

@nextofficial Once again awful service from Cardiff store. Saturday bought children's clothing. Left shop & entering John Lewis alarm went off. I just knew you'd left a security tag on as it has happened before. I was on way to car so had to turn around & go back. 468 views · 6 likes · 1 reposts · 7 replies Open on X →

Next@nextofficial15 Feb

@nextofficial You charged me $521 for a coat you never sent me. I've been trying to get a refund since January. 101 views · 5 likes · 1 reposts · 10 replies Open on X →

Next@nextofficial19 Nov 2024

@nextofficial Yes! I’ve sent you several DM’s but all I get is a generic response asking for information that you already have. Please could a real person take a look? 908 views · 5 likes · 0 reposts · 4 replies Open on X →

Next@nextofficial11 Aug 2023

Need help or have a question? This is the official customer service channel for Next 📲 218.4K views · 63 likes · 2 reposts · 818 replies Open on X →

Next@nextofficial31 Mar 2023

@nextofficial السلام عليكم لو سمحت ابي كود خصم بتتم الطلبيه وشكراً 1.1K views · 7 likes · 0 reposts · 1 replies Open on X →

Next@nextofficial26 Dec 2021

@PhilWing1 Good Morning, Oh no we are so sorry to hear this! If you can please direct message us your email address, full name and first line of address we will be more than happy to look into this for you. Regards Next Home Team 0 views · 1 likes · 0 reposts · 0 replies Open on X →

Next@nextofficial2 Sep 2021

@KathrynThinks Hey Kathryn, we're so sorry you haven't received the item. Could you please DM us your email address, full name and first line of the address along with the item number and we'll get this checked right away Thanks 0 views · 0 likes · 0 reposts · 0 replies Open on X →

Next@nextofficial28 May 2021

@nextofficial 24 on Disney Plus - never saw it when it first was on but hooked to it now! 0 views · 5 likes · 0 reposts · 1 replies Open on X →

Next@nextofficial28 May 2021

Recommended series to watch this weekend, GO! 0 views · 38 likes · 13 reposts · 57 replies Open on X →

Next@nextofficial24 Apr 2021

What song kick-starts your Saturday?👇 We'll go first... Stardust-Music Sounds Better With You 0 views · 12 likes · 1 reposts · 11 replies Open on X →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

1.1K31 Mar

218.4K11 Aug

90819 Nov

10115 Feb

468

5832 Apr

Last 6 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.71%31 Mar

0.40%11 Aug

0.99%19 Nov

15.84%15 Feb

2.99%

3.43%2 Apr

Reactions — likes, reposts, replies and quotes — divided by views.

What the audience does

Likes9.5%92 in total

Reposts0.7%7 in total

Replies88.0%851 in total

Bookmarks1.8%17 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Ultimi post

Growth & engagement

Views per post

Engagement rate per post

What the audience does

Account simili