BT Group ✓

@BTGroup · joined 07 Mar 2012

When people connect, there’s no limit to the good they can do. For service help it's @bt_uk (home) and @btbusinesscare (business).

47 847Followers

1 546Following

14 925Posts total

10.5KViews on collected posts

Posts recentes

BT Group ✓@BTGroup23 Jul

Today’s trading update shows that we are creating a better BT for all of us: for our customers, colleagues, owners and the country. We’re investing in and upgrading the UK’s digital backbone like no one else, and making BT simpler and smarter for the people and businesses we http

1.8K views · 8 likes · 1 reposts · 0 replies Open on X →

BT Group ✓@BTGroup23 Jun

@BTGroup No wonder you post profits like this when you continue taking payments 9 months after agreeing a refund, then offer no compensation as a result of your poor service. 17 views · 0 likes · 0 reposts · 0 replies Open on X →

BT Group ✓@BTGroup13 Jun

@BTGroup Shame your CEO and her team don’t care about customers who are faced with life threatening events such as Cancer . My contract ended & doubled in price . I lost £500 before I noticed . Checking emails or Direct debits hadn’t been top of my list unfortunately. Did BT care 9 views · 0 likes · 0 reposts · 0 replies Open on X →

BT Group ✓@BTGroup21 May

@BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot 138 views · 1 likes · 0 reposts · 0 replies Open on X →

BT Group ✓@BTGroup21 May

This morning, we announced our full year results. FY26 was another year of strong delivery against our strategy. We are building the UK’s digital backbone even faster and further, connecting the country like no one else and accelerating our transformation. You can read the full

2.6K views · 5 likes · 0 reposts · 14 replies Open on X →

BT Group ✓@BTGroup20 May

Join us tomorrow morning as we announce our FY26 financial results, providing an update on the Group’s performance over the past financial year. #ABetterBTForAllOfUs https://t.co/vxjoTvDmIu

1.7K views · 3 likes · 0 reposts · 6 replies Open on X →

BT Group ✓@BTGroup7 May

Today we're launching a new BT brand campaign. Behind Brilliant Things shines a light on the people, technology and network that power the country every day. #ABetterBTForAllOfUs https://t.co/hOkR0e5Xnx

1:00

1.6K views · 11 likes · 1 reposts · 5 replies Open on X →

BT Group ✓@BTGroup21 Apr

@BTGroup BT fails to deliver on basic duty of care no access to bills complaints; despite continued customer requests? How can this happen? How can you continue to take huge unagreed sums of money out of someone's account. Multiple attempts by client to get this resolved imp 161 7 views · 2 likes · 0 reposts · 0 replies Open on X →

BT Group ✓@BTGroup27 Mar

@BTGroup Is this a joke. BT changed me over to full fibre on Wednesday however the connection hasn't even be made live. What a joke! 22 views · 1 likes · 0 reposts · 0 replies Open on X →

BT Group ✓@BTGroup5 Feb

@BTGroup Hey BT. Are your customer satisfaction numbers good because you make it so complicated to get anything done? You cut one of our business phone lines off a week ago and we can't seem to get any sense from your incompetent staff. We've spoken to at least 3 of them toda 39 views · 2 likes · 0 reposts · 0 replies Open on X →

BT Group ✓@BTGroup5 Feb

Today’s Q3 results show BT continues to deliver – with record full fibre connections and further customer growth in our Consumer division. Our network leadership goes from strength to strength, while our transformation builds momentum as we deliver ahead of plan. Check out our

2.5K views · 5 likes · 1 reposts · 10 replies Open on X →

Em comparação com contas do mesmo porte

1 posts dos últimos 90 dias, ao lado da faixa de 10K–100K seguidores. alcance comum para o seu porte, reação mais fraca que a maioria.

Mediana de visualizações1 837esta conta924mediana para 10K–100K

Alcance, %3.84%esta conta3.62%mediana para 10K–100K

Engajamento, %0.49%esta conta1.52%mediana para 10K–100K

Métrica	Esta conta	Mediana para 10K–100K	Proporção
Mediana de visualizações por post	1 837	924	1.99×
Alcance (visualizações ÷ seguidores)	3.84%	3.62%	1.06×
Taxa de engajamento	0.49%	1.52%	0.32×

Outras contas desta faixa → Comparar com outra conta → Como estas referências são construídas →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

2.5K5 Feb

2227 Mar

721 Apr

1.6K7 May

1.7K20 May

2.6K21 May

138

913 Jun

1723 Jun

1.8K23 Jul

Last 11 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.64%5 Feb

5.13%

4.55%27 Mar

42.86%21 Apr

1.03%7 May

0.53%20 May

0.72%21 May

0.72%

0.00%13 Jun

0.00%23 Jun

0.49%23 Jul

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Likes48.1%38 in total

Reposts3.8%3 in total

Replies44.3%35 in total

Quotes1.3%1 in total

Bookmarks2.5%2 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.