Airbnb Help ✓

@AirbnbHelp · joined 28 Jul 2014

Official support handle for @airbnb

119 849Followers

4 618Following

460 314Posts total

550.5KViews on collected posts

โพสต์ล่าสุด

Airbnb Help ✓@AirbnbHelp15 Aug

@sedlukshields Hi Laura. We recommend removing your post as it contains personal account information. We have replied to your DM, and we'll follow up from there. Thanks. 9.5K views · 0 likes · 0 reposts · 32 replies Open on X →

Airbnb Help ✓@AirbnbHelp12 Aug

@AirbnbHelp Hi @AirbnbHelp my Fiancés air bnb is not refunding her stay in an active wild fire zone in British Columbia. There are active no travel mandates to the region and the province is in a state of emergency. Can you please direct us to the specialized team. We’ve been on 98 views · 2 likes · 0 reposts · 3 replies Open on X →

Airbnb Help ✓@AirbnbHelp9 Aug

@henryk_rebz Hello Henry. We recommend removing your post as it contains personal account information. Your cooperation is highly appreciated. https://t.co/WCQEFGIlXC 8.8K views · 0 likes · 0 reposts · 16 replies Open on X →

Airbnb Help ✓@AirbnbHelp30 Jul

@AirbnbHelp Using the dead firemen to make profit ! how disgusting ! Airbnb refuse to refund when the property is in evacuated area ! 108 views · 1 likes · 0 reposts · 0 replies Open on X →

Airbnb Help ✓@AirbnbHelp29 Jul

@AirbnbHelp You say that but have turned down my refund request for an Airbnb property near the fires in Bordeaux. Don’t claim you are helping when you aren’t. 617 views · 9 likes · 2 reposts · 7 replies Open on X →

Airbnb Help ✓@AirbnbHelp29 Jul

In response to the ongoing wildfires across France and Spain, our Major Disruptive Events Policy is in place to assist eligible guests and hosts who need to cancel their reservations. https://t.co/w02aOwNIzh 17.3K views · 1 likes · 0 reposts · 36 replies Open on X →

Airbnb Help ✓@AirbnbHelp28 Jul

@MonicaReader2 We recommend removing your post as it contains personal account information. We have responded to your DM. 7.6K views · 0 likes · 0 reposts · 9 replies Open on X →

Airbnb Help ✓@AirbnbHelp13 Feb

@AirbnbHelp Day 14 of getting zero help from @Airbnb or @AirbnbHelp ! I was scammed out of my money and now @Airbnb won’t uphold its own agreement! What a joke! 1.1K views · 20 likes · 1 reposts · 41 replies Open on X →

Airbnb Help ✓@AirbnbHelp27 Mar 2023

@AirbnbHelp I recently reported an issue to Airbnb/the host about dirty bedsheets, vulgar post-its, etc. Airbnb only awarded me a $4 refund, removed my honest (yet negative) review of the host, but left THEIR negative review on my profile lol. There’s no protection for us as gues

3.6K views · 34 likes · 4 reposts · 14 replies Open on X →

Airbnb Help ✓@AirbnbHelp19 Mar 2023

@AirbnbHelp I’m having terrible experience with Airbnb customer service can someone help me? 4.1K views · 27 likes · 5 reposts · 17 replies Open on X →

Airbnb Help ✓@AirbnbHelp23 Feb 2023

Sometimes, people create fake social media accounts designed to look like Airbnb's. These accounts can be used to try to obtain personal information. If you encounter an account that looks like Airbnb's, but asks for confidential information, be cautious and DM @AirbnbHelp 497.7K views · 210 likes · 69 reposts · 1.8K replies Open on X →

เทียบกับบัญชีขนาดเดียวกัน

7 โพสต์จาก 90 วันที่ผ่านมา เทียบกับช่วง 100K–1M ผู้ติดตาม แสดงในวงกว้าง แต่มีผู้ชมตอบสนองน้อย.

ยอดดูมัธยฐาน7 575บัญชีนี้5 983ค่ามัธยฐานของ 100K–1M

การเข้าถึง, %6.32%บัญชีนี้1.49%ค่ามัธยฐานของ 100K–1M

การมีส่วนร่วม, %0.34%บัญชีนี้0.93%ค่ามัธยฐานของ 100K–1M

ตัวชี้วัด	บัญชีนี้	ค่ามัธยฐานของ 100K–1M	อัตราส่วน
ยอดดูมัธยฐานต่อโพสต์	7 575	5 983	1.27×
การเข้าถึง (ยอดดู ÷ ผู้ติดตาม)	6.32%	1.49%	4.24×
อัตราการมีส่วนร่วม	0.34%	0.93%	0.36×

บัญชีอื่นในช่วงนี้ → เปรียบเทียบกับบัญชีอื่น → ค่าอ้างอิงเหล่านี้คำนวณอย่างไร →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

497.7K23 Feb

4.1K19 Mar

3.6K27 Mar

1.1K13 Feb

7.6K28 Jul

17.3K29 Jul

617

10830 Jul

8.8K9 Aug

9812 Aug

9.5K15 Aug

Last 11 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.42%23 Feb

1.22%19 Mar

1.45%27 Mar

6.30%13 Feb

0.12%28 Jul

0.21%29 Jul

3.08%

0.93%30 Jul

0.18%9 Aug

5.10%12 Aug

0.34%15 Aug

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 0.93%.

What the audience does

Likes12.6%304 in total

Reposts3.3%81 in total

Replies80.7%1 954 in total

Quotes1.3%31 in total

Bookmarks2.1%50 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.