Kesava Kirupa Dinakaran ✓
@kesava_kirupa
ceo & co-founder @luminai; youngest to cycle across the Silk Road and 2x Rubik's cube world record holder; @ycombinator and @thielfellowship
5 127Followers
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@kesava_kirupa @dimadolgopolovn @luminai @generalcatalyst Congrats @kesava_kirupa, @dimadolgopolovn and team @Luminai!
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It’s been fun and rewarding, but we have so much of the journey left to go. So much to build for our customers, and so much to learn along the way. Come build with us @luminai, we're hiring: https://t.co/O93OHLd8yF
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All we needed was someone to take a shot on us: two misfits who wanted to build something that created impact. Bet on immigrants. Bet on people of color. Bet on people who don’t follow the beaten path.
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We’re excited to welcome @craft_ventures, @arashf, @typesfast, @collinmathilde, @bouazizalex, @shishirmehrotra, @eglyman, @dessaigne, @tinab, @vijaya, @joshuabrowder, @tiagosada, @dchhugani, @kmendes, @manjipal, @TinaSharkey, and more.
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With some hard work, some luck jumping on the right opportunities at the right time, and amazing mentors/support, @dimadolgopolovn and I have gotten to this first step. A special thanks to @srhnhm, @maranneloson, and @akilian, this wouldn’t have happened without them.
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We’re so excited @quentinclark from @generalcatalyst is leading our Series-A. We also had our previous round investors @KatieS and @aroetter from @MoxxieVentures, @underscoreVC, @ycombinator, @scribblevc, @unshackledvc, @yuris, double down.
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We realized this didn’t just stop with CX. This problem exists within every operations team. We’ve set out to build an enterprise layer for ops teams around the world helping everyone do less boring manual work.
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.@luminai evolved into helping CX organizations automate their multi-click manual workflows and making it one click. We now work with companies like Strava, Oura Ring, Whatnot, and more.
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We saw agents use their traditional systems but come back to @luminai to do their actions. When we saw this, we stripped that one feature and put it on top of their existing systems.
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The product started to take off. Every customer we spoke to wanted to automate their manual workflows. We helped teams be able to take any kind of multi-click workflow and make it into one click.
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To increase their efficiency, we’d built these “one-click” actions that would automate complex workflows. Things like refunds, filing bug reports, impersonating user accounts etc.
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After many months of iteration and over 100+ VCs not even willing to take our call – @UnshackledVC pre-seeded our idea and @ycombinator happened right after.
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While ideating heavily within the customer service space, we built something similar to Superhuman for customer service agents. As we gave the product to customers, we found that teams would not use the product but they would come back to @luminai for one feature.
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After a few months (and many sleepless nights at hackathons), this started to get unsustainable, so we started to solve real problems that could turn into businesses.
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About 2 months in, I completely ran out of money. At one point, I had $9 in my bank account 💰 I didn’t have a work visa then, so I couldn’t even get a job. Dima was in a similar position. We discovered our shortcut: we figured out how to hack hackathons and live off prize money.
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I met so many phenomenal founders and hackers, including my co-founder @dimadolgopolovn. The magic I felt was unreal, I wanted to do everything I could to stay here.
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This landed me a full scholarship to go to this high school called @MUWCI. I walked into a school filled with 16-year-olds from all walks of life who wanted to change the world, I realized then regardless of what circumstances you were born into – you could live a mission.
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Because of the clickbaity title “teenagers cycle from Europe to Asia” lots of people reached out with new opportunities that expanded my horizons. One of them was @wearefamilyfdtn’s Three Dot Dash program in the US. I was interested in tech, so I came to SF for 5 days.
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When I graduated high school in 2018, I wanted to live @MUWCI's mission to promote peace. I joined a friend to bike the Silk Road, across the post-soviet countries to promote peace; 2500 miles across 9 countries. This gained a lot of media attention.
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For someone who’d never been exposed to anything like that, being in the same room with giants was intimidating but also made me realize the world had so much more to offer.
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Over the next 6 years I followed my passion and ended up breaking a few Rubik’s Cube Guinness World Records. I even captained the Indian national team – I realized it didn’t matter where you came from, if you put in the work you could become world-class at anything.
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When I was 11, I fell in love with solving Rubik’s cubes. I walked into my first ever Rubik’s cube competition and was surrounded by CEOs, musicians, engineers, artists, and scientists.
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