NS&I

@nsandihelp · joined 10 Oct 2014

Please don’t tweet personal info. We’ll never ask you for account details or passwords. T&Cs: https://t.co/EyY8PtQYcF

38 360Followers

410Following

122 363Posts total

232.2KViews on collected posts

Son gönderiler

NS&I@nsandihelp5 Mar

Our online and phone services have now returned to normal. We apologise for any inconvenience caused while we worked to resolve the issue and would like to thank everyone for their patience. 23.3K views · 6 likes · 0 reposts · 53 replies Open on X →

NS&I@nsandihelp5 Mar

We’re experiencing some intermittent technical issues with our website and phone lines this morning. Our teams are working hard to resolve this as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience. 19K views · 1 likes · 1 reposts · 6 replies Open on X →

NS&I@nsandihelp15 Dec 2025

Our team is here from 08:00 until 20:00 to help you today - If you need us for anything, please drop us a DM and we'll be happy to help. 29.4K views · 8 likes · 2 reposts · 120 replies Open on X →

NS&I@nsandihelp24 Feb 2025

@nsandihelp O the FUTILITY of your @nsandi rubbish login system! I may have been forced in final rage to tell your phone-answering robot to go f--- itself, which I realize is not going to happen, but hey... 1.3K views · 16 likes · 0 reposts · 5 replies Open on X →

NS&I@nsandihelp30 Nov 2024

@nsandihelp Trying today and it’s timing out to a blank screen so I’m can’t get on!! This is useless 145 views · 1 likes · 0 reposts · 1 replies Open on X →

NS&I@nsandihelp27 Nov 2024

@nsandihelp I have never been able to log in as it has always refused my password. This means I have not invested any savings as it is too difficult so to do. Fortunately my Premium Bond winnings are paid automatically into my bank account. You really need to employ competent tec 581 views · 5 likes · 0 reposts · 3 replies Open on X →

NS&I@nsandihelp19 Nov 2024

@nsandihelp The website, the app and log in situation is farcical. The worst ever. Ive been trying to switch my 2 kids accounts to their own for months. They are now over 16 . Shambles. 870 views · 10 likes · 0 reposts · 2 replies Open on X →

NS&I@nsandihelp24 Oct 2024

We are aware of an intermittent issue when logging in to our website. We are working hard to fix this and ask you to try again online later. If you need to speak to us urgently, please call us on 08085 007 007. We are sorry for any inconvenience caused. 82.4K views · 28 likes · 0 reposts · 143 replies Open on X →

NS&I@nsandihelp4 Oct 2024

@nsandihelp This has not been resolved and now the two factor authentication page instantly sends you back to the start. None of the help topics address the problem, your customer support line seems to be disconnected. Apparently I've won a prize but who knows when I'll collect : 942 views · 7 likes · 0 reposts · 2 replies Open on X →

NS&I@nsandihelp6 Sep 2024

@nsandihelp Your system is an absolute clusterfuck. It does not recognise my keypad inputs from iPhone during two factor authentication. I cannot access my account now. Hang your heads in shame. 242 views · 2 likes · 0 reposts · 1 replies Open on X →

NS&I@nsandihelp10 Aug 2024

The issue of some customers not receiving their one-time passcodes should now be resolved. We apologise for any inconvenience experienced, but thank you for your patience. 74K views · 11 likes · 1 reposts · 81 replies Open on X →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

74K10 Aug

2426 Sep

9424 Oct

82.4K24 Oct

87019 Nov

58127 Nov

14530 Nov

1.3K24 Feb

29.4K15 Dec

19K5 Mar

23.3K

Last 11 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.13%10 Aug

1.24%6 Sep

0.96%4 Oct

0.21%24 Oct

1.38%19 Nov

1.38%27 Nov

1.38%30 Nov

1.64%24 Feb

0.45%15 Dec

0.04%5 Mar

0.25%

Reactions — likes, reposts, replies and quotes — divided by views.

What the audience does

Likes17.5%95 in total

Reposts0.7%4 in total

Replies76.8%417 in total

Quotes0.9%5 in total

Bookmarks4.1%22 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Son gönderiler

Growth & engagement

Views per post

Engagement rate per post

What the audience does

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