NX Customer Service

@nxcare · Birmingham, UK · joined 20 Feb 2012

We're the National Express customer service team, available to help between 8am-8pm Mon-Sun, 7 days a week.

38 709Followers

27 210Following

225 677Posts total

9.7KViews on collected posts

Neueste Beiträge

NX Customer Service@nxcare6 Sep

@TomandWaw I hope you did manage to board your coach service and wish you have a pleasant journey. 1.5K views · 0 likes · 0 reposts · 1 replies Open on X →

NX Customer Service@nxcare24 Aug

@RonnLennon You will need to amend it prior to the current departure date. Please call us on 03717 81 81 81 if you cannot process the amendment online. Lines are available from 8 am to 6 pm daily. Please note that calls to this number are charged at a local rate. RB 1.8K views · 1 likes · 0 reposts · 0 replies Open on X →

NX Customer Service@nxcare24 Aug

@RonnLennon The ticket provided is non-refundable. However, if you would like to amend the ticket you can call us on 03717 81 81 81. Lines are available from 8 am to 6 pm daily. Please note that calls to this number are charged at a local rate. RB https://t.co/Ijyzb2r0BT 1.6K views · 1 likes · 1 reposts · 0 replies Open on X →

NX Customer Service@nxcare16 Aug

@nxcare Why is it every time you have to bring in an 'emergency' coach - which is regularly, it seems - there's never a child seat available on it? Which makes travelling with a child a huge pain in the backside - literally. 16 views · 0 likes · 0 reposts · 1 replies Open on X →

NX Customer Service@nxcare14 Aug

@nxcare Hi I have booking reference numbers, but I don't know if they are for a round trip or a one-way trip. 10 views · 0 likes · 0 reposts · 0 replies Open on X →

NX Customer Service@nxcare13 Aug

@nxcare Can you confirm if the 16:20 035 service from Bournemouth the Heathrow is operating tomorrow (14th Aug) and if the arrival time is still 18:35? 52 views · 0 likes · 0 reposts · 2 replies Open on X →

NX Customer Service@nxcare12 Aug

STOP CLOSURE: Landrake & Tideford 3 to 22 August 21:00 - 06:00 Due to the overnight closure of the A38 at Stoketon, the stops at Landrake & Tideford will not be served. Nearest served stops will be Plymouth or Liskeard. 2.2K views · 1 likes · 3 reposts · 2 replies Open on X →

NX Customer Service@nxcare11 Aug

@nxcare Can you confirm the 035 service is running properly as I saw the 16:55 service today departed 75mins late today and I am taking it tomorrow. 70 views · 0 likes · 0 reposts · 2 replies Open on X →

NX Customer Service@nxcare11 Aug

STOP CLOSURE: Ringwood With immediate effect to Friday 14 August, 23.59 Due to the closure of the A31 in both directions between Ringwood and Cadnam and the M27 Motorway between Junctions 1 and 2 (Cadnam and A326) Nearest alternative stop will be Bournemouth. 2.5K views · 1 likes · 2 reposts · 2 replies Open on X →

Im Vergleich zu Konten gleicher Größe

9 Beiträge aus den letzten 90 Tagen, verglichen mit der Größenklasse 10K–100K Follower. übliche Reichweite für diese Größe, schwächere Reaktion als bei den meisten.

Medianaufrufe1 537dieses Konto924Median für 10K–100K

Reichweite, %3.97%dieses Konto3.62%Median für 10K–100K

Interaktion, %0.20%dieses Konto1.52%Median für 10K–100K

Kennzahl	Dieses Konto	Median für 10K–100K	Verhältnis
Medianaufrufe pro Beitrag	1 537	924	1.66×
Reichweite (Aufrufe ÷ Follower)	3.97%	3.62%	1.10×
Interaktionsrate	0.20%	1.52%	0.13×

Weitere Konten dieser Größe → Mit einem anderen Konto vergleichen → Wie diese Vergleichswerte entstehen →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

2.5K11 Aug

2.2K12 Aug

5213 Aug

1014 Aug

1616 Aug

1.6K24 Aug

1.8K

1.5K6 Sep

Last 9 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.20%11 Aug

2.86%

0.28%12 Aug

3.85%13 Aug

0.00%14 Aug

6.25%16 Aug

0.13%24 Aug

0.06%

0.07%6 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Likes20.0%4 in total

Reposts30.0%6 in total

Replies50.0%10 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.