NX Customer Service

@nxcare · Birmingham, UK · joined 20 Feb 2012

We're the National Express customer service team, available to help between 8am-8pm Mon-Sun, 7 days a week.

38 709Followers

27 210Following

225 677Posts total

9.7KViews on collected posts

Posts recentes

NX Customer Service@nxcare6 Sep

@TomandWaw I hope you did manage to board your coach service and wish you have a pleasant journey. 1.5K views · 0 likes · 0 reposts · 1 replies Open on X →

NX Customer Service@nxcare24 Aug

@RonnLennon You will need to amend it prior to the current departure date. Please call us on 03717 81 81 81 if you cannot process the amendment online. Lines are available from 8 am to 6 pm daily. Please note that calls to this number are charged at a local rate. RB 1.8K views · 1 likes · 0 reposts · 0 replies Open on X →

NX Customer Service@nxcare24 Aug

@RonnLennon The ticket provided is non-refundable. However, if you would like to amend the ticket you can call us on 03717 81 81 81. Lines are available from 8 am to 6 pm daily. Please note that calls to this number are charged at a local rate. RB https://t.co/Ijyzb2r0BT 1.6K views · 1 likes · 1 reposts · 0 replies Open on X →

NX Customer Service@nxcare16 Aug

@nxcare Why is it every time you have to bring in an 'emergency' coach - which is regularly, it seems - there's never a child seat available on it? Which makes travelling with a child a huge pain in the backside - literally. 16 views · 0 likes · 0 reposts · 1 replies Open on X →

NX Customer Service@nxcare14 Aug

@nxcare Hi I have booking reference numbers, but I don't know if they are for a round trip or a one-way trip. 10 views · 0 likes · 0 reposts · 0 replies Open on X →

NX Customer Service@nxcare13 Aug

@nxcare Can you confirm if the 16:20 035 service from Bournemouth the Heathrow is operating tomorrow (14th Aug) and if the arrival time is still 18:35? 52 views · 0 likes · 0 reposts · 2 replies Open on X →

NX Customer Service@nxcare12 Aug

STOP CLOSURE: Landrake & Tideford 3 to 22 August 21:00 - 06:00 Due to the overnight closure of the A38 at Stoketon, the stops at Landrake & Tideford will not be served. Nearest served stops will be Plymouth or Liskeard. 2.2K views · 1 likes · 3 reposts · 2 replies Open on X →

NX Customer Service@nxcare11 Aug

@nxcare Can you confirm the 035 service is running properly as I saw the 16:55 service today departed 75mins late today and I am taking it tomorrow. 70 views · 0 likes · 0 reposts · 2 replies Open on X →

NX Customer Service@nxcare11 Aug

STOP CLOSURE: Ringwood With immediate effect to Friday 14 August, 23.59 Due to the closure of the A31 in both directions between Ringwood and Cadnam and the M27 Motorway between Junctions 1 and 2 (Cadnam and A326) Nearest alternative stop will be Bournemouth. 2.5K views · 1 likes · 2 reposts · 2 replies Open on X →

Em comparação com contas do mesmo porte

9 posts dos últimos 90 dias, ao lado da faixa de 10K–100K seguidores. alcance comum para o seu porte, reação mais fraca que a maioria.

Mediana de visualizações1 537esta conta924mediana para 10K–100K

Alcance, %3.97%esta conta3.62%mediana para 10K–100K

Engajamento, %0.20%esta conta1.52%mediana para 10K–100K

Métrica	Esta conta	Mediana para 10K–100K	Proporção
Mediana de visualizações por post	1 537	924	1.66×
Alcance (visualizações ÷ seguidores)	3.97%	3.62%	1.10×
Taxa de engajamento	0.20%	1.52%	0.13×

Outras contas desta faixa → Comparar com outra conta → Como estas referências são construídas →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

2.5K11 Aug

2.2K12 Aug

5213 Aug

1014 Aug

1616 Aug

1.6K24 Aug

1.8K

1.5K6 Sep

Last 9 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.20%11 Aug

2.86%

0.28%12 Aug

3.85%13 Aug

0.00%14 Aug

6.25%16 Aug

0.13%24 Aug

0.06%

0.07%6 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Likes20.0%4 in total

Reposts30.0%6 in total

Replies50.0%10 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.