DellCares

@DellCares · Austin TX · joined 29 Sep 2008

Dell's Social Media 24X7 Global Support. We're here to listen, help & provide proactive info to our customers. Order Status: https://t.co/ES8yuC4IJm

133 354Followers

53 157Following

383 574Posts total

39.5KViews on collected posts

Derniers posts

DellCares@DellCares9 Sep

@congruitytime Dear Customer, Thank you for contacting Dell. We have raised your case with our internal team for review and investigation. We will share an update with you within 1-2 business days. Kind regards, Dell Support 1.8K views · 1 likes · 1 reposts · 1 replies Open on X →

DellCares@DellCares9 Sep

💾 Hard drive issues? Step 1️⃣: Check if your system’s #BIOS detects the drive. 👉Here’s how: https://t.co/D7ziFzurBA 💡 Like quick tech tips? 🔔 Follow us for smart fixes & updates! #DellTips https://t.co/bnnUcpsmnJ

819 views · 0 likes · 0 reposts · 1 replies Open on X →

DellCares@DellCares9 Sep

@87xysr Hi, Thank you for contacting Dell. We really do apologize for the inconvenience this may have caused you. We have sent you a private message, we will be happy to help you. Regards. 1.6K views · 0 likes · 0 reposts · 1 replies Open on X →

DellCares@DellCares9 Sep

@DellCares Sure 16 views · 0 likes · 0 reposts · 1 replies Open on X →

DellCares@DellCares9 Sep

@shahharshp Hi there, I hope you’re doing well. Thank you for staying connected. I'm Samanta from the Dell Social Media team, and I will be assisting you. 1.9K views · 0 likes · 0 reposts · 1 replies Open on X →

DellCares@DellCares14 Oct 2024

@DellCares My experience with the faulty laptop you sent me is a disaster. been more than a month trying to get a refund or some support unsuccesfully. Where and how can I escalate this issue? 310 views · 4 likes · 0 reposts · 4 replies Open on X →

DellCares@DellCares10 Aug 2024

🖥️ Not sure where to set up your new #Dell PC? 👇 Our agents have some tips on where to set up your system. Tap here for maintenance tips for your new #Dell PC: 👉 https://t.co/dvx8sbIkgF 👈 #DellTips #TechTips https://t.co/OXf1EDPDYK

0:32

33K views · 33 likes · 8 reposts · 198 replies Open on X →

Face aux comptes de taille comparable

5 posts des 90 derniers jours, à côté de la tranche de 100K–1M abonnés. portée ordinaire pour sa taille, réaction plus faible que la moyenne.

Vues médianes1 608ce compte6 020médiane pour 100K–1M

Portée, %1.21%ce compte1.61%médiane pour 100K–1M

Engagement, %0.12%ce compte1.04%médiane pour 100K–1M

Indicateur	Ce compte	Médiane pour 100K–1M	Rapport
Vues médianes par post	1 608	6 020	0.27×
Portée (vues ÷ abonnés)	1.21%	1.61%	0.75×
Taux d'engagement	0.12%	1.04%	0.12×

Autres comptes de cette tranche → Comparer avec un autre compte → Comment ces repères sont établis →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

33K10 Aug

31014 Oct

1.9K9 Sep

1.6K

819

1.8K

Last 7 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.72%10 Aug

2.58%14 Oct

0.05%9 Sep

6.25%

0.06%

0.12%

0.17%

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 1.04%.

What the audience does

Likes14.6%38 in total

Reposts3.5%9 in total

Replies79.6%207 in total

Bookmarks2.3%6 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Derniers posts

Face aux comptes de taille comparable

Growth & engagement

Views per post

Engagement rate per post

What the audience does

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