HMRC Customer Support

@HMRCcustomers · UK · joined 28 Oct 2014

We can help with general queries about HMRC products & services. Monday to Friday 8am - 8pm, Saturday 8am - 4pm. No personal info please. DMs are not monitored.

120 491Followers

5Following

899 108Posts total

226.6KViews on collected posts

Postingan terbaru

HMRC Customer Support@HMRCcustomers8 Sep

Good morning, we're here until 8pm to answer your general queries. Please don't post any personal details. ❎ Parent hack unlocked. 🔓 Download the HMRC app to quickly and easily manage your Child Benefit. When you're on it, you're on it. 👇 https://t.co/wRUiDWsOOs https://

2.2K views · 0 likes · 0 reposts · 3 replies Open on X →

HMRC Customer Support@HMRCcustomers7 Sep

We're now closed for the day and will be back at 8am tomorrow. Newly self-employed? 🤷 You may need to complete a tax return and register for #SelfAssessment. ☑️ Use our online tool to check if you need to complete a return below. ⬇️ https://t.co/HRCA2oIysE https://t.co/sBwr

2.1K views · 0 likes · 0 reposts · 0 replies Open on X →

HMRC Customer Support@HMRCcustomers7 Sep

Good morning, we're here until 8pm to answer your general queries. 🖥️ Please don't post any personal details. ❎ https://t.co/MKjuVOGA7Y

0:10

2.9K views · 2 likes · 0 reposts · 10 replies Open on X →

HMRC Customer Support@HMRCcustomers6 Sep

@HMRCcustomers How can I change a cheque to a personal UK bank account for my tax refund. 18 views · 1 likes · 0 reposts · 0 replies Open on X →

HMRC Customer Support@HMRCcustomers5 Sep

We're now closed for the day and will be back at 8am on Monday 7 September. 📆 We'll answer any missed queries then. ✅ https://t.co/z1RyyX21FY

0:10

2.9K views · 0 likes · 0 reposts · 2 replies Open on X →

HMRC Customer Support@HMRCcustomers3 Feb 2025

@HMRCcustomers @HMRCgovuk @HMRCpressoffice I have waited on the phone for 75 minutes and just been cut off. Why won’t you answer our phone calls. Why are you in this app when YOU won’t even answer our questions either. Waste of time. 708 views · 6 likes · 0 reposts · 4 replies Open on X →

HMRC Customer Support@HMRCcustomers26 Sep 2024

@HMRCgovuk @HMRCpressoffice If you receive contact from an account pretending to be HMRC, do not engage, and report it to us below. 👇 https://t.co/dOafg6ZdLM 4.9K views · 8 likes · 1 reposts · 10 replies Open on X →

HMRC Customer Support@HMRCcustomers26 Sep 2024

🚨 SCAM ALERT! 🚨 We’ve identified a scam on X involving some accounts impersonating HMRC or our customer service advisers. ❌ We'll never ask for personal or bank information via social media. ✅Our only accounts on X are @HMRCgovuk, @HMRCcustomers, and @HMRCpressoffice. https://

210.9K views · 67 likes · 30 reposts · 474 replies Open on X →

Dibandingkan akun berukuran sama

5 postingan dari 90 hari terakhir, dibandingkan dengan rentang 100K–1M pengikut. jangkauan biasa untuk ukurannya, reaksi lebih lemah dari kebanyakan.

Median tayangan2 176akun ini4 786median untuk 100K–1M

Jangkauan, %1.81%akun ini1.76%median untuk 100K–1M

Interaksi, %0.14%akun ini1.30%median untuk 100K–1M

Metrik	Akun ini	Median untuk 100K–1M	Rasio
Median tayangan per postingan	2 176	4 786	0.45×
Jangkauan (tayangan ÷ pengikut)	1.81%	1.76%	1.03×
Tingkat interaksi	0.14%	1.30%	0.11×

Akun lain pada rentang ini → Bandingkan dengan akun lain → Bagaimana tolok ukur ini disusun →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

210.9K26 Sep

4.9K

7083 Feb

2.9K5 Sep

186 Sep

2.9K7 Sep

2.1K

2.2K8 Sep

Last 8 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.27%26 Sep

0.39%

1.41%3 Feb

0.07%5 Sep

5.56%6 Sep

0.42%7 Sep

0.00%

0.14%8 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 1.30%.

What the audience does

Likes13.2%84 in total

Reposts4.9%31 in total

Replies78.8%503 in total

Quotes0.9%6 in total

Bookmarks2.2%14 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.