PagerDuty @pagerduty · 28 Aug 2026
Most organizations track what an IT incident costs in the moment: lost revenue and missed SLAs. But according to our 2026 State of AI-First Operations report, the most damaging consequences don't show up until much later: 🟢 Brand damage that erodes customer trust 🟢 Lost https://t.co/A4p59FPQQh
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