USPS Help ✓

@USPSHelp · Washington, DC · joined 11 Nov 2014

Welcome to the U.S. Postal Service official Social Customer Response site. Hours of Operation: M-F: 8am-10pm ET. Sat: 9:30am-6:00pm ET. Closed Sunday.

128 694Followers

23 485Following

239 449Posts total

116.5KViews on collected posts

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USPS Help ✓@USPSHelp31 Dec 2025

The Social Customer Response Center will be closing on Wednesday, December 31 at 5 p.m. EST. We will be back Friday, January 2 at 8 a.m. EST. 6.6K views · 9 likes · 4 reposts · 25 replies Open on X →

USPS Help ✓@USPSHelp24 Dec 2025

The Social Customer Response Center will be closing on Wednesday, December 24 at 5 p.m. EST. We will be back Friday, December 26 at 8 a.m. EST. 7.1K views · 8 likes · 3 reposts · 16 replies Open on X →

USPS Help ✓@USPSHelp26 Nov 2025

The Social Customer Response Center will be closing on Wednesday, November 26 at 5 p.m. EST. We will be back Friday, November 28 at 8 a.m. EST. 5.6K views · 11 likes · 2 reposts · 7 replies Open on X →

USPS Help ✓@USPSHelp26 Nov 2025

@SammyHines Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF 2.6K views · 1 likes · 1 reposts · 13 replies Open on X →

USPS Help ✓@USPSHelp25 Nov 2025

@USPSHelp Tracking Number: 9405530109355239793862. Why promise a delivery by 11.22 and not update it isn't coming, then again 11.24? I leave the country for Thanksgiving at 7am, likely just in time to miss my VERY IMPORTANT Medicine. @USPCSUCKS 1.6K views · 12 likes · 0 reposts · 10 replies Open on X →

USPS Help ✓@USPSHelp14 Oct 2025

Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us http

65.1K views · 70 likes · 17 reposts · 418 replies Open on X →

USPS Help ✓@USPSHelp19 Aug 2025

@USPSHelp YOU GUYS ARE SCAMMERS. THESE WORKERS ARE TAKING PEOPLES PACKAGES WHY IS EVERY SINGLE PACKAGE NOT ACTUALLY DELIVERED. THIS IS BEYOND DISTASTEFUL 664 views · 20 likes · 0 reposts · 2 replies Open on X →

USPS Help ✓@USPSHelp9 Aug 2025

@USPSHelp WHAT THE HELL IS GOING ON??? IT HAS BEEN MORE THAN 7 days and the package still hasn’t gotten to its destination!!!!! https://t.co/CSRtFZA2cg 796 views · 14 likes · 0 reposts · 5 replies Open on X →

USPS Help ✓@USPSHelp7 Aug 2025

@USPSHelp well, the online website didn't help 😭 it couldn't let me send email to you 883 views · 19 likes · 0 reposts · 4 replies Open on X →

USPS Help ✓@USPSHelp7 Aug 2025

https://t.co/uVMhnB04kl

25.5K views · 24 likes · 4 reposts · 166 replies Open on X →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

25.5K7 Aug

883

7969 Aug

66419 Aug

65.1K14 Oct

1.6K25 Nov

2.6K26 Nov

5.6K

7.1K24 Dec

6.6K31 Dec

Last 10 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.77%7 Aug

2.60%

2.39%9 Aug

3.31%19 Aug

0.78%14 Oct

1.60%25 Nov

0.58%26 Nov

0.37%

0.39%24 Dec

0.57%31 Dec

Reactions — likes, reposts, replies and quotes — divided by views.

What the audience does

Likes20.4%188 in total

Reposts3.4%31 in total

Replies72.3%666 in total

Quotes1.4%13 in total

Bookmarks2.5%23 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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Growth & engagement

Views per post

Engagement rate per post

What the audience does

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