USPS Help ✓

@USPSHelp · Washington, DC · joined 11 Nov 2014

Welcome to the U.S. Postal Service official Social Customer Response site. Hours of Operation: M-F: 8am-10pm ET. Sat: 9:30am-6:00pm ET. Closed Sunday.

128 664Followers

23 485Following

239 434Posts total

114.1KViews on collected posts

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

25.3K7 Aug

883

7969 Aug

66419 Aug

64K14 Oct

1.6K25 Nov

2.6K26 Nov

5.3K

6.8K24 Dec

6.2K31 Dec

Last 10 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.77%7 Aug

2.60%

2.39%9 Aug

3.31%19 Aug

0.78%14 Oct

1.60%25 Nov

0.58%26 Nov

0.38%

0.40%24 Dec

0.59%31 Dec

Reactions — likes, reposts, replies and quotes — divided by views.

What the audience does

Likes20.6%186 in total

Reposts3.2%29 in total

Replies72.4%655 in total

Quotes1.4%13 in total

Bookmarks2.4%22 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Latest posts

The Social Customer Response Center will be closing on Wednesday, December 31 at 5 p.m. EST. We will be back Friday, January 2 at 8 a.m. EST. 6.2K views · 9 likes · 4 reposts · 24 replies 31 Dec 2025 The Social Customer Response Center will be closing on Wednesday, December 24 at 5 p.m. EST. We will be back Friday, December 26 at 8 a.m. EST. 6.8K views · 8 likes · 3 reposts · 15 replies 24 Dec 2025 The Social Customer Response Center will be closing on Wednesday, November 26 at 5 p.m. EST. We will be back Friday, November 28 at 8 a.m. EST. 5.3K views · 11 likes · 2 reposts · 6 replies 26 Nov 2025 @SammyHines Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF 2.6K views · 1 likes · 1 reposts · 13 replies 26 Nov 2025 @USPSHelp Tracking Number: 9405530109355239793862. Why promise a delivery by 11.22 and not update it isn't coming, then again 11.24? I leave the country for Thanksgiving at 7am, likely just in time to miss my VERY IMPORTANT Medicine. @USPCSUCKS 1.6K views · 12 likes · 0 reposts · 10 replies 25 Nov 2025 Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us http 64K views · 68 likes · 15 reposts · 411 replies 14 Oct 2025 @USPSHelp YOU GUYS ARE SCAMMERS. THESE WORKERS ARE TAKING PEOPLES PACKAGES WHY IS EVERY SINGLE PACKAGE NOT ACTUALLY DELIVERED. THIS IS BEYOND DISTASTEFUL 664 views · 20 likes · 0 reposts · 2 replies 19 Aug 2025 @USPSHelp WHAT THE HELL IS GOING ON??? IT HAS BEEN MORE THAN 7 days and the package still hasn’t gotten to its destination!!!!! https://t.co/CSRtFZA2cg 796 views · 14 likes · 0 reposts · 5 replies 09 Aug 2025 @USPSHelp well, the online website didn't help 😭 it couldn't let me send email to you 883 views · 19 likes · 0 reposts · 4 replies 07 Aug 2025 https://t.co/uVMhnB04kl 25.3K views · 24 likes · 4 reposts · 165 replies 07 Aug 2025

Growth & engagement

Views per post

Engagement rate per post

What the audience does

Latest posts

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