Shep Hyken @Hyken · 03 Sep 2026
Earlier this year, I wrote about the idea that we should have a one-word description to define the problem we solve for our customers. I used my keynote speaking and consulting business around customer experience as an example. The one-word problem I solve for my clients is https://t.co/cOY6GWSX42
376Views
3Likes
1Reposts
0Replies
0Quotes
0Bookmarks
Is that a lot?
0.28×vs this author's median1 340 views is typical
20Percentile for this authorof 5 recent posts
0.08×vs 100K–1M median4 505 views is typical
0.36%Reachviews ÷ followers
1.06%Engagement rateof viewers reacted