AIB Customer Support

@AskAIB · AIB Social Media Terms apply · joined 21 Sep 2011

Official Customer Support channel for ROI customers Mon-Fri 9am-8pm Sat & Sun 9am-5pm Allied Irish Banks p.l.c. is regulated by the Central Bank of Ireland.

56 094Followers

12Following

105 995Posts total

51KViews on collected posts

Latest posts

AIB Customer Support@AskAIB16 May

@AskAIB And the cheek of asking for extortionate quarterly fees. It’s also shoddy customer service not to have made a mass announcement as soon as this happened, even with a pop up message on the app that there were difficulties, instead of frustrated customers scouring X for an 421 views · 10 likes · 0 reposts · 0 replies Open on X →

AIB Customer Support@AskAIB16 May

@AskAIB Maybe trying to compete with @Revolut was not a great idea. Get the day to day stuff working first. On the regular I can't even check my balance with aib app. 2K views · 12 likes · 0 reposts · 1 replies Open on X →

AIB Customer Support@AskAIB16 May

@AskAIB Huge fees and no service. Please confirm a refund will be paid 1.5K views · 19 likes · 0 reposts · 2 replies Open on X →

AIB Customer Support@AskAIB16 May

We wish to advise that we are experiencing technical issues with our online channels, including mobile app and online purchases. We are working to resolve the matter and apologise for any inconvenience caused. 22.1K views · 56 likes · 7 reposts · 49 replies Open on X →

AIB Customer Support@AskAIB24 Apr

Reminder: European bank holiday and delays to payments on Friday 1 May 2026 We would like to remind you that Friday 1 May 2026 is a European bank holiday. Please allow extra time when sending SEPA payments to accounts outside of AIB. https://t.co/RTqpQwGOBM

10K views · 3 likes · 1 reposts · 0 replies Open on X →

AIB Customer Support@AskAIB2 Apr

Have a safe and happy bank holiday weekend! Here are the @AskAIB bank holiday online hours🐣 https://t.co/esPEOU3dj5

5.2K views · 4 likes · 1 reposts · 4 replies Open on X →

AIB Customer Support@AskAIB13 Mar

Planned maintenance for credit and debit cards on 14and 15 March 2026, and for AIB ATMs on 16 March 2026 https://t.co/Jn41RS9Mxh

6.6K views · 6 likes · 0 reposts · 1 replies Open on X →

AIB Customer Support@AskAIB13 Mar

Have a safe and happy St. Patrick’s day☘️ Here are the @AskAIB bank holiday online hours. https://t.co/HDLR6Xvvyu

3.2K views · 4 likes · 1 reposts · 0 replies Open on X →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

3.2K13 Mar

6.6K

5.2K2 Apr

10K24 Apr

22.1K16 May

1.5K

421

Last 8 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.15%13 Mar

0.11%

0.17%2 Apr

0.04%24 Apr

0.51%16 May

1.41%

0.66%

2.38%

Reactions — likes, reposts, replies and quotes — divided by views.

What the audience does

Likes59.7%114 in total

Reposts5.2%10 in total

Replies29.8%57 in total

Quotes0.5%1 in total

Bookmarks4.7%9 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Latest posts

Growth & engagement

Views per post

Engagement rate per post

What the audience does

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