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Citizens

@CitizensBank · joined 01 Nov 2010

Here to help make you ready for whatever's next. #MadeReady For customer assistance, please DM @AskCitizensBank

25 671Followers
128Following
33 603Posts total
19.1KViews on collected posts

Against accounts of the same size

1 posts from the last 90 days, next to the 10K–100K follower range. shown far beyond its own audience, and the audience reacts.

Median views4 029this account3 383median for 10K–100K
Reach, %15.69%this account10.96%median for 10K–100K
Engagement, %3.10%this account1.40%median for 10K–100K
MetricThis accountMedian for 10K–100KRatio
Median views per post4 0293 3831.19×
Reach (views ÷ followers)15.69%10.96%1.43×
Engagement rate3.10%1.40%2.21×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

11.1K15 Oct
8511 Jun
1.2K
1.9K
4K15 Jun

Last 5 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

1.78%15 Oct
0.82%1 Jun
0.42%
1.12%
3.10%15 Jun

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.40%.

What the audience does

Likes6.2%22 in total
Reposts6.4%23 in total
Replies86.3%308 in total
Quotes0.8%3 in total
Bookmarks0.3%1 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Latest posts

@louberd If any further assistance is needed, for your privacy, please send us an email at askcitizensbank@citizensbank.com. -Jeanie https://t.co/2Gw7Dbn0Lt 4K views · 1 likes · 1 reposts · 123 replies 15 Jun 2026 @CrosseyedMary19 Please know that we truly value you as a Citizens customer. We are committed to improving your experience, and a representative from our Office of the Customer will be reaching out to you after reviewing your case to provide further assistance. -Jeanie https://t. 1.9K views · 2 likes · 1 reposts · 18 replies 01 Jun 2026 @CrosseyedMary19 Thank you for sharing the screenshots Tracy. This is very helpful, I will forward this information right away. We truly appreciate you bringing this to our attention. -Jeanie https://t.co/2Gw7Dbn0Lt 1.2K views · 2 likes · 1 reposts · 2 replies 01 Jun 2026 @CrosseyedMary19 Thank you so much for sharing that information Tracy. I will be reaching out to our Executive Customer Service Team for further guidance. Please allow some time before an agent reaches out to you with further assistance. I do hope you enjoy your day. -Jeanie http 851 views · 2 likes · 1 reposts · 4 replies 01 Jun 2026 Strong Q3 results reflect our focus on strategic growth and customer value. Highlights: sequential 9% PPNR growth, increased fee income led from Capital Markets & Wealth, & strong Private Banking deposit growth. Read the full report here: https://t.co/6XXPCf10Da https: 11.1K views · 15 likes · 19 reposts · 161 replies 15 Oct 2025

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