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Grab Singapore ✓

@GrabSG · Singapore · joined 03 Sep 2013

Southeast Asia’s leading superapp, here to make your life a little easier in every possible way. For more about Grab, please follow @InsideGrab

30 269Followers
304Following
20 839Posts total
25.4KViews on collected posts

Latest posts

@GrabSG Hello, my Grab account was suspended due to an outstanding payment. I received an SMS asking me to pay, but I cannot log in and there is no payment link. How can I settle the payment and restore my account? 69 views · 1 likes · 0 reposts · 1 replies Open on X →
@GrabSG @grabsg Hi, I am a tourist and I'm facing a serious issue. My refund was sent to GrabPay instead of my original Alipay. I cannot withdraw it as I don't have a Singpass/local bank. Your app chatbot is not helping. Please assist! #GrabSG #CustomerService 160 views · 1 likes · 0 reposts · 1 replies Open on X →
@GrabSG Glad to see you alive on X! Please be more active! We missed you! 286 views · 2 likes · 0 reposts · 0 replies Open on X →
Earlier today, we had a system error that resulted in Grab's app displaying unusually high prices. We know this was an unwelcome surprise, and we sincerely apologise for this. The error was due to a misconfigured fee, which was corrected within 20 minutes. While Grab's https://t
24.9K views · 64 likes · 5 reposts · 88 replies Open on X →
@SuneelPodapati Hi there, we have responded to you via DM. -Nicky 0 views · 0 likes · 0 reposts · 1 replies Open on X →
@dustinsphoto We apologize for any inconvenience. Also you can sent an information to direct message for help you immediately. https://t.co/St5KYZoXjp 0 views · 0 likes · 0 reposts · 0 replies Open on X →
@aesketches Hi there, please drop us a DM with your account and transaction details to assist further. Thank you! -Alyssa 0 views · 0 likes · 0 reposts · 1 replies Open on X →
@endinghost Oh no, that’s not the experience we want you to have. Please DM us your order booking ID, contact & email address registered in the app so that we can look into this first thing. Thank you! -TS 0 views · 0 likes · 0 reposts · 1 replies Open on X →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

24.9K20 Aug
28621 Aug
16020 Feb
692 Mar

Last 4 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.63%20 Aug
0.70%21 Aug
1.25%20 Feb
2.90%2 Mar

Reactions — likes, reposts, replies and quotes — divided by views.

What the audience does

Likes40.0%68 in total
Reposts2.9%5 in total
Replies52.9%90 in total
Bookmarks4.1%7 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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