Southern Water

@SouthernWater · UK · joined 19 May 2010

This is our official account. We're here to help Monday-Friday 8am-6pm with your billing queries, and 24/7 for everything else.

25 074Followers

3 775Following

48 599Posts total

29.7KViews on collected posts

Latest posts

Southern Water@SouthernWater2 Aug

@SouthernWater There’s a water leak at St Dunstans Street Canterbury opposite Cafe des amis du Mexique - it’s been leaking for days 106 views · 1 likes · 0 reposts · 2 replies Open on X →

Southern Water@SouthernWater3 Jul

@SouthernWater Try fixing the 91 millions litres a day that’s being lost through leaks you can’t be bothered to fix. Rather line your own pockets and those of your shareholders. 444 views · 15 likes · 0 reposts · 1 replies Open on X →

Southern Water@SouthernWater3 Jul

@SouthernWater Stop blaming the weather and admit it's due to a complete lack of investment to keep artificially high profits and investor dividends whilst knowing that UK temperatures are rising and the population is increasing. Absolute disgrace! 212 views · 11 likes · 2 reposts · 0 replies Open on X →

Southern Water@SouthernWater3 Jul

@SouthernWater Despite months of rain earlier in the year. If only the water companies stopped giving massive bonuses to their executives and large dividends to their shareholders and actually invested in their infrastructure. Maybe build some more reservoirs? 563 views · 24 likes · 0 reposts · 1 replies Open on X →

Southern Water@SouthernWater3 Jul

🚨 A hosepipe ban will come into force across Hampshire and the Isle of Wight from 10 July. Following the warmest spring on record, a heatwave and very little rainfall, River Test levels are critically low. Help protect our rivers and by saving water. https://t.co/isDFoVGU7q https

10.6K views · 4 likes · 1 reposts · 74 replies Open on X →

Southern Water@SouthernWater11 May

@SouthernWater Email said Southeast is running out of water (still building ++ houses) 50+ years ago, lived in Gibraltar - they had desalination plant that’s still working today. When I wrote Southern water & asked why they don’t do the same, their answer was because it is not AS 75 views · 2 likes · 0 reposts · 1 replies Open on X →

Southern Water@SouthernWater11 May

@SouthernWater Boss resigns before being pushed ,he does not de reserve to keep his pension for his huge failures but of course ran before being sacked and suffers no consequences or responsibility how fair is that 57 views · 1 likes · 0 reposts · 0 replies Open on X →

Southern Water@SouthernWater1 Apr

Small trials. Big results 💧 Since 2023, our Pathfinder projects in Deal, Margate & Whitstable have: ✅Added rain gardens ✅Upgraded key infrastructure ✅Tested new flood solutions All helping to cut storm overflows and boost resilience. https://t.co/jLNhkXCShz https://t.co

1:13

6.3K views · 1 likes · 2 reposts · 21 replies Open on X →

Southern Water@SouthernWater20 Mar

🌊 Two years on from launching our Pathfinder projects, they've now come to a close. These small, community focussed trials have helped reduce storm overflow releases across the South East. 👉 https://t.co/I5aCoNzNrB https://t.co/m65yKuWhXs

1:07

4K views · 1 likes · 0 reposts · 6 replies Open on X →

Southern Water@SouthernWater19 Jan

Customers in Whitstable, join us at our drop in event on Thursday 22 January to hear about improvements we’re making in your area 📅 Thursday 22 January 📍Umbrella Community Centre, St Mary's Parish Hall, Oxford St, Whitstable CT5 1DD ⏰ 2:30pm-6:30pm https://t.co/Tz9hH5vwjY https

4.5K views · 0 likes · 0 reposts · 15 replies Open on X →

Southern Water@SouthernWater15 Jan

❄️ Frozen pipes = big problems! Lag your pipes now to avoid bursts and keep water flowing this winter. Quick, easy, and saves you stress later. 👉 https://t.co/qNGwJsFEGZ https://t.co/P79Q7JOV7c

2.8K views · 2 likes · 0 reposts · 2 replies Open on X →

Against accounts of the same size

5 posts from the last 90 days, next to the 10K–100K follower range. reaches fewer people than peers, but engages them much harder.

Median views444this account1 015median for 10K–100K

Reach, %1.77%this account3.77%median for 10K–100K

Engagement, %3.60%this account1.67%median for 10K–100K

Metric	This account	Median for 10K–100K	Ratio
Median views per post	444	1 015	0.44×
Reach (views ÷ followers)	1.77%	3.77%	0.47×
Engagement rate	3.60%	1.67%	2.16×

Others in this range → Compare with another account → How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

2.8K15 Jan

4.5K19 Jan

4K20 Mar

6.3K1 Apr

5711 May

10.6K3 Jul

563

212

444

1062 Aug

Last 11 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.14%15 Jan

0.34%19 Jan

0.20%20 Mar

0.39%1 Apr

1.75%11 May

4.00%

0.78%3 Jul

4.44%

6.13%

3.60%

2.83%2 Aug

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.67%.

What the audience does

Likes31.6%62 in total

Reposts2.6%5 in total

Replies62.8%123 in total

Quotes3.1%6 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Latest posts

Against accounts of the same size

Growth & engagement

Views per post

Engagement rate per post

What the audience does

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