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Ask Citi

@AskCiti · joined 13 Oct 2009

Official US Customer Service @Citi @Citibank. We're here 9am-10pm ET to help our customers. Don’t tweet personal account info. COVID-19 info: https://t.co/SJuZcXndCF

39 469Followers
22 414Following
331 724Posts total
2.1KViews on collected posts

Latest posts

@tomPS92264 The Limited Edition Centennial Card stopped being offered as of June, 2026. Regrettably, we won't be issuing more. ^Jeremy 103 views · 0 likes · 0 reposts · 1 replies Open on X →
@tomPS92264 Hello Tom, please follow @AskCiti then send another DM to let us know, so we can message you back. ^Jeremy 155 views · 0 likes · 1 reposts · 0 replies Open on X →
@MelBurns042457 Hi Mel, thanks for the update. We're glad to hear you were able to connect with an agent who could assist with the issue. If you need anything else, feel free to click the following link, and we can reply via DM. ^Jovit https://t.co/gvC4jAOA9c 482 views · 0 likes · 0 reposts · 0 replies Open on X →
@DontBanMe64 Hi, we received your message and want to help. Please give us a follow @AskCiti, so we can DM you directly. ^Donnie 664 views · 0 likes · 0 reposts · 0 replies Open on X →
@MitchGunner We'd like to offer our assistance. Can you please give us a follow at @AskCiti, so we can DM you back? ^Gretchen 676 views · 1 likes · 1 reposts · 0 replies Open on X →

Against accounts of the same size

5 posts from the last 90 days, next to the 10K–100K follower range. below its peers on both reach and engagement.

Median views482this account1 098median for 10K–100K
Reach, %1.22%this account3.91%median for 10K–100K
Engagement, %0.30%this account1.66%median for 10K–100K
MetricThis accountMedian for 10K–100KRatio
Median views per post4821 0980.44×
Reach (views ÷ followers)1.22%3.91%0.31×
Engagement rate0.30%1.66%0.18×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

67611 Sep
664
482
15512 Sep
103

Last 5 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.30%11 Sep
0.00%
0.00%
0.65%12 Sep
0.97%

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.66%.

What the audience does

Likes25.0%1 in total
Reposts50.0%2 in total
Replies25.0%1 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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