Ask Frontier

@AskFrontier · joined 19 Mar 2012

We're here to help 24/7! Tweet us for help with @FrontierCorp services.

23 861Followers

1 207Following

206 053Posts total

7.8KViews on collected posts

Latest posts

Ask Frontier@AskFrontier12 Sep

@Cee_rey1 I do understand your frustration, but since the outage is still ongoing, we cannot send a technician. - Rob 867 views · 0 likes · 0 reposts · 3 replies Open on X →

Ask Frontier@AskFrontier18 Aug

@AskFrontier @CRASHOUTCEE_ I a new customer and I being screwed on my installation. Wish I could talk To a human. 89 views · 0 likes · 0 reposts · 2 replies Open on X →

Ask Frontier@AskFrontier18 Aug

@CRASHOUTCEE_ Hi Cee, I'm here to help figure out what's going on! You can always check our outage link here - https://t.co/5aJtvCrBVa - to check for any open incidents. If you need further assistance, send another DM, and I can take a closer look at this for you as well! -Kevin 2K views · 0 likes · 0 reposts · 4 replies Open on X →

Ask Frontier@AskFrontier16 Aug

@sean_dunn11 I show a move order on your account, dated 8/17. There is truly nothing for you to do at this time. You will be home in case a technician needs access on the 17? -Brandy 1.7K views · 0 likes · 0 reposts · 1 replies Open on X →

Ask Frontier@AskFrontier16 Aug

@sean_dunn11 I am sorry for the confusion. Please bear with me while I check on this for you. -Brandy 1.4K views · 0 likes · 0 reposts · 0 replies Open on X →

Ask Frontier@AskFrontier8 Jul

@AskFrontier Thank you for your help! 69 views · 0 likes · 0 reposts · 2 replies Open on X →

Ask Frontier@AskFrontier8 Jul

@EnhaoMa I will be happy to look into this for you. Thank you for your patience. - Rob 1.7K views · 0 likes · 0 reposts · 1 replies Open on X →

Against accounts of the same size

5 posts from the last 90 days, next to the 10K–100K follower range. shown widely, but few of those viewers react.

Median views1 395this account924median for 10K–100K

Reach, %5.85%this account3.62%median for 10K–100K

Engagement, %0.20%this account1.52%median for 10K–100K

Metric	This account	Median for 10K–100K	Ratio
Median views per post	1 395	924	1.51×
Reach (views ÷ followers)	5.85%	3.62%	1.62×
Engagement rate	0.20%	1.52%	0.13×

Others in this range → Compare with another account → How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

1.7K8 Jul

1.4K16 Aug

1.7K

2K18 Aug

86712 Sep

Last 7 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.06%8 Jul

2.90%

0.00%16 Aug

0.06%

0.20%18 Aug

2.25%

0.35%12 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Replies100.0%13 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.