British Airways ✓
@British_Airways · United Kingdom · joined 23 Dec 2008
This is the official British Airways account. Please engage with us via this account only. For help, please get in touch or visit: https://t.co/GpmEQmrh9Z
1 397 171Followers
83 276Following
1 593 192Posts total
2.2MViews on collected posts
Latest posts
Looking for new posts…
09.09.26 1620: An update for our customers https://t.co/tFvtmCtK1v
185.1K views · 126 likes
· 42 reposts · 0 replies
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09.09.26 1000: An update for our customers https://t.co/pjtPFxGot0
355.4K views · 416 likes
· 58 reposts · 0 replies
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08.09.26 1800: An update for our customers https://t.co/HJPl45gUI3
644.1K views · 790 likes
· 141 reposts · 0 replies
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@British_Airways Yup, I was scammed yesterday out of $8000. Shameful!
1.7K views · 22 likes
· 3 reposts · 68 replies
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@British_Airways I’m happy to actually go back to terminal five and pick up my luggage on my own dime. But you people are so incompetent. You can’t even let me do that.
1.4K views · 15 likes
· 0 reposts · 3 replies
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@British_Airways Perhaps if you posted more updates and stopped copy and pasting responses people wouldn't be so desperate for help
945 views · 17 likes
· 0 reposts · 3 replies
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We're aware of a number of X accounts pretending to be British Airways to commit fraudulent activity. Please always ensure you are only communicating with the official @British_Airways account, which features a gold verification tick on the account next to our username.
208.5K views · 180 likes
· 168 reposts · 238 replies
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@magentawillow If you aren't the passenger please ask them to contact us directly if they need help rebooking and we can look into that with them directly. Si
49.8K views · 19 likes
· 9 reposts · 30 replies
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@British_Airways Narrowly missed my outward flight (had to at considerable cost book another flight to join family on holiday) now the return leg has bcancelled as per some illogical and inflexible t+c’s. Pls can someone see sense and pls reinstate my return leg so I can return
2.7K views · 7 likes
· 2 reposts · 11 replies
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@British_Airways Everybody thinking the Abu Dhabi news is big. BA cancelled all spring and summer flights to Abu Dhabi last year and only started them up again in October, 🙄
2.3K views · 9 likes
· 1 reposts · 6 replies
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@British_Airways Just spoken to your customer service team. Still no refund option if your flight is after March 15th. But you can move the flight to a later date (until April 30th) at no extra cost. Doesn’t work for people who have booked to go away at Easter and are still in li
3K views · 8 likes
· 1 reposts · 7 replies
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An update for our customers - 10 March.
Be alert to potential scams and only rely on official British Airways channels for updates – never click suspicious links or share personal or payment details. https://t.co/N0ec4GqFnk
449.6K views · 263 likes
· 167 reposts · 278 replies
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An update for our customers - 06 March.
Be alert to potential scams and only rely on official British Airways channels for updates – never click suspicious links or share personal or payment details. https://t.co/NwcnE6uQTQ
159.2K views · 110 likes
· 52 reposts · 104 replies
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An update for our customers - 05 March.
Update 14:00 GMT:
British Airways’ flight from Muscat, Oman on 8 March is now fully booked. We are constantly reviewing the situation and will continue to do everything we can to support our customers and colleagues in the region, and if
129.5K views · 137 likes
· 52 reposts · 84 replies
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Against accounts of the same size
3 posts from the last 90 days, next to the 1M–10M follower range. shown widely, but few of those viewers react.
Median views355 433this account14 648median for 1M–10M
Reach, %25.44%this account0.74%median for 1M–10M
Engagement, %0.14%this account0.70%median for 1M–10M
| Metric | This account | Median for 1M–10M | Ratio |
|---|---|---|---|
| Median views per post | 355 433 | 14 648 | 24.3× |
| Reach (views ÷ followers) | 25.44% | 0.74% | 34.4× |
| Engagement rate | 0.14% | 0.70% | 0.20× |
Others in this range → Compare with another account → How these benchmarks are built →
Growth & engagement
How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.
Views per post
129.5K5 Mar
159.2K6 Mar
449.6K10 Mar
3K
2.3K
2.7K11 Mar
49.8K15 May
208.5K17 May
945
1.4K
1.7K23 May
644.1K8 Sep
355.4K9 Sep
185.1K
Last 14 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.
Engagement rate per post
0.21%5 Mar
0.17%6 Mar
0.17%10 Mar
0.80%
1.01%
1.19%11 Mar
0.12%15 May
0.28%17 May
2.12%
1.31%
5.90%23 May
0.15%8 Sep
0.14%9 Sep
0.09%
Reactions — likes, reposts, replies and quotes — divided by views. Median for 1M–10M accounts is 0.70%.
What the audience does
Likes51.5%2 119 in total
Reposts16.9%696 in total
Replies20.2%832 in total
Quotes4.1%169 in total
Bookmarks7.3%302 in total
Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.
Followers by day
21 Sep24 Sep
Daily snapshots since 21 Sep 2026; the dashed line is the starting count.
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