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Chase Support

@ChaseSupport · https://www.chase.com/ · joined 31 Mar 2011

We are the official customer service team for Chase Bank US! We are here to help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET. For Chase UK, tweet @ChaseSupportUK

145 863Followers
15Following
523 346Posts total
15.4KViews on collected posts

Latest posts

@ChaseSupport @Suremeqd You bunch of robbers and liars! Trying to run away as soon as you get service feedback? 🤮 Is lying a basic skill for JPMorgan Chase employees? That trick doesn't work anymore. Do you think managers or team leaders have that much power to decide a client's 20 views · 0 likes · 0 reposts · 0 replies Open on X →
@ChaseSupport @Zman88888 Hey how’s it going? Can we get comment on why Jamie Dimon, alone, sabotaged the Clarity Act and 🇺🇸? Bitcoin is up 11K this week and broseph put our country wayyyy behind. He’s the only one on record from a big bank against it. Is he just after his n 19 views · 0 likes · 0 reposts · 0 replies Open on X →
@ChaseSupport @Zman88888 Pay me Bitcoin don’t exclude money from me. 3 views · 1 likes · 0 reposts · 0 replies Open on X →
@ChaseSupport @Zman88888 $110k held of my business and personal money for 5months with no resolution. Please respond here. https://t.co/rRiRI5k5ae https://t.co/NbzQRyHaKH
123 views · 0 likes · 0 reposts · 1 replies Open on X →
@ChaseSupport @Suremeqd $110k held of my business and personal money for 5months with no resolution. Please respond here. https://t.co/rRiRI5k5ae https://t.co/X2n5ZA39rk
137 views · 2 likes · 0 reposts · 1 replies Open on X →
@ChaseSupport @Suremeqd Hopefully she’ll go elsewhere. If you do let her open an account Dimon & Co will soon close it. Shut me down twice, due to no fault of my own. Now you’re mailing shit to my house twice per week wanting me to open a credit card. 59 views · 0 likes · 0 reposts · 1 replies Open on X →
@Suremeqd Hi Taylan, we are not able to sent you a direct message as you are not following us. I'm sorry to read about your experience. We are not able to let customers who have left Chase apply for a new account at the moment but may do so in the future. - Craig. 6K views · 6 likes · 1 reposts · 11 replies Open on X →
@Zman88888 Hi! We'd like to see how we can provide support. Please DM us your full name, zip code and any additional details you'd like to share. ^MT 3.2K views · 3 likes · 1 reposts · 3 replies Open on X →
@TaylorBramhald We saw you've mentioned us on your post. We'd like to have a better understanding of what happened. Please DM your full name and zip code. ^EL 2.5K views · 2 likes · 0 reposts · 2 replies Open on X →
@benteboyscart Hi, thank you for reaching out. I'd like to take a closer look on your concerns and guide you in the right direction for help. Can you please DM me with your full name and zip code, so we can get started? ^LO 2K views · 1 likes · 0 reposts · 3 replies Open on X →
@RichardBull55 We understand. For the best support, please visit X @ChaseSupportUK. ^CP 1.4K views · 1 likes · 0 reposts · 0 replies Open on X →

Against accounts of the same size

7 posts from the last 90 days, next to the 100K–1M follower range. reaches fewer people than peers of the same size.

Median views59this account5 912median for 100K–1M
Reach, %0.04%this account1.58%median for 100K–1M
Engagement, %0.81%this account1.04%median for 100K–1M
MetricThis accountMedian for 100K–1MRatio
Median views per post595 9120.01×
Reach (views ÷ followers)0.04%1.58%0.03×
Engagement rate0.81%1.04%0.78×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

1.4K15 May
2K21 May
2.5K12 Jun
3.2K11 Aug
6K10 Jul
597 Aug
13712 Aug
123
314 Aug
1921 Aug
2012 Sep

Last 11 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.07%15 May
0.20%21 May
0.16%12 Jun
0.22%11 Aug
0.30%10 Jul
1.69%7 Aug
2.19%12 Aug
0.81%
33.33%14 Aug
0.00%21 Aug
0.00%12 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 1.04%.

What the audience does

Likes32.0%16 in total
Reposts4.0%2 in total
Replies44.0%22 in total
Bookmarks20.0%10 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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