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John Lewis & Partners

@JohnLewisRetail · UK · joined 26 Mar 2010

Shop in-store or online at https://t.co/RcwsphHQTR 🛍 Need help? @johnlewishelp 👋

386 013Followers
7 816Following
60 551Posts total
54KViews on collected posts

Latest posts

@JohnLewisRetail @bensoncatherine Is there a way to contact you or no? I’m on the phone waiting for 20 minutes now 35 views · 1 likes · 0 reposts · 2 replies Open on X →
@JohnLewisRetail @bensoncatherine Order 58042268: fridge delivery failed twice, both damaged. Now without a fridge, food spoiling, elderly family need meds/food kept cold. Called an hour ago, promised a manager callback, nothing yet. Complaint no CASE-31203465. Please urgently ca 8 views · 0 likes · 0 reposts · 0 replies Open on X →
@JohnLewisRetail @bensoncatherine https://t.co/GQRp7IvnOQ 235 views · 1 likes · 0 reposts · 0 replies Open on X →
@bensoncatherine Thanks Catherine, We'll share your photos with our Warehouse team to investigate how this happened. We're keen to make sure it doesn't happen again. Would you like a refund or replacement if we have stock? ^David 30.9K views · 6 likes · 1 reposts · 9 replies Open on X →
@AmyPieO Thank you, Emily. We received your DM and now plenty information to allow our Technical Support team to review the situation and contact you. ^Al 3.3K views · 1 likes · 1 reposts · 0 replies Open on X →
@Theatremonkey1 Hi Gerald, I've replied to your DM & we'll look out for your reply. ^Karen 2.6K views · 1 likes · 0 reposts · 0 replies Open on X →
@lingy1983 Hi Philip, I've just replied to your DM & we'll look out for your response. ^Karen 834 views · 1 likes · 0 reposts · 0 replies Open on X →
@itzpraveens Hi Praven I've replied to your DM with details of your delivery tracking. Thanks. ^Annette 706 views · 1 likes · 0 reposts · 0 replies Open on X →
@JohnLewisRetail Refreshingly good...bravo.. 5.9K views · 63 likes · 1 reposts · 1 replies Open on X →
@JohnLewisRetail Incredibly moving - thank you @JohnLewisRetail! 9.6K views · 28 likes · 0 reposts · 1 replies Open on X →

Against accounts of the same size

4 posts from the last 90 days, next to the 100K–1M follower range. below its peers on both reach and engagement.

Median views135this account4 022median for 100K–1M
Reach, %0.03%this account1.56%median for 100K–1M
Engagement, %0.24%this account1.33%median for 100K–1M
MetricThis accountMedian for 100K–1MRatio
Median views per post1354 0220.03×
Reach (views ÷ followers)0.03%1.56%0.02×
Engagement rate0.24%1.33%0.18×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

9.6K14 Nov
5.9K
70630 May
83425 Jun
2.6K2 May
3.3K
30.9K2 Jul
235
810 Aug
354 Sep

Last 10 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.30%14 Nov
1.11%
0.14%30 May
0.12%25 Jun
0.04%2 May
0.06%
0.05%2 Jul
0.43%
0.00%10 Aug
8.57%4 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 1.33%.

What the audience does

Likes85.8%103 in total
Reposts2.5%3 in total
Replies10.8%13 in total
Bookmarks0.8%1 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

Followers by day

8 Sep

Daily snapshots since 08 Sep 2026; the dashed line is the starting count.

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