KotakCares ✓

@KotakCares · Mumbai, India · joined 27 Mar 2017

Welcome to the dedicated service handle of Kotak Mahindra Bank (@KotakBankLtd).

19 286Followers

0Following

514 230Posts total

32.4KViews on collected posts

Latest posts

KotakCares ✓@KotakCares12 Sep

Dear Customer, UPI services have been fully restored. We sincerely apologise for the inconvenience caused and greatly appreciate your patience. Thanks and Regards, Team Kotak 2.1K views · 8 likes · 2 reposts · 14 replies Open on X →

KotakCares ✓@KotakCares12 Sep

Dear Customer, We are currently experiencing an issue affecting UPI payments. Our engineers are working tirelessly to restore services as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate your patience. Thanks and Regards, Team Kotak 2.3K views · 11 likes · 1 reposts · 17 replies Open on X →

KotakCares ✓@KotakCares7 Sep

Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. Login section on New Kotak Bank App will be temporarily unavailable between 1.00 am to 5.00 am on 06th September 2026 as we are carrying out scheduled database upgrade 1.5K views · 1 likes · 0 reposts · 4 replies Open on X →

KotakCares ✓@KotakCares4 Sep

@KotakCares Weeks of zero response on Nodal Repeat Ref: 40525501. @KotakBankCare thinks if they stay quiet long enough, a desperate family will just go away. It’s not happening. Have an escalation manager with actual authority to unfreeze funds call 9145769028 TODAY. @DasShaktika 8 views · 1 likes · 0 reposts · 0 replies Open on X →

KotakCares ✓@KotakCares23 Aug

Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. UPI services and Virtual transactions related to NEFT / RTGS will be temporary unavailable between 12.00 am to 1.30 am on 24th August'2026 and 3.00 am to 4.30 am on 25th 4.7K views · 3 likes · 0 reposts · 21 replies Open on X →

KotakCares ✓@KotakCares21 Aug

Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems. Bill Pay and Recharge services will be temporary unavailable between 12.00 am to 2.00 am on 23rd August 2026 and 26th August 2026. Please plan your banking activities in 4.1K views · 5 likes · 1 reposts · 34 replies Open on X →

KotakCares ✓@KotakCares22 Jul

Dear Team, To enhance your banking experience, we are undergoing maintenance on some critical systems. Bill Pay and Recharge services will be temporarily unavailable on Kotak Bank App (Old), New Kotak Bank App, Kotak811 App and Net Banking on 23rd July 2026 (Thursday) and 24th 5.2K views · 3 likes · 3 reposts · 30 replies Open on X →

KotakCares ✓@KotakCares13 Jul

@KotakCares Kotak Bank froze my account over genuine education-related transactions and left me struggling for basic medical tests and daily expenses. Students deserve protection, not punishment. This is unacceptable. Fix your systems and stop harassing innocent customers. https: 10 views · 0 likes · 0 reposts · 1 replies Open on X →

KotakCares ✓@KotakCares12 Jul

@KotakCares You just close your bank because aren't worth investing,you aren't refunding my 1.72L by mis selling me the policy! Kotak ❌ #Kotak 142 views · 1 likes · 0 reposts · 2 replies Open on X →

KotakCares ✓@KotakCares11 Jul

@KotakCares My Account has been Debit freeze by the Bank last 6 months No response by Bank and Cyber crime team 284 views · 2 likes · 0 reposts · 2 replies Open on X →

KotakCares ✓@KotakCares11 Jul

Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems on 12th July 2026 (Sunday) from 12:01 am to 2:30 am. UPI services via Kotak Bank app (Old), New Kotak Bank app and Kotak811 Mobile Banking app will be intermittently 6.7K views · 6 likes · 0 reposts · 26 replies Open on X →

KotakCares ✓@KotakCares6 Jul

@KotakCares New Kotak Bank app me CRN add ka option add karo @KotakCares 104 views · 1 likes · 0 reposts · 2 replies Open on X →

KotakCares ✓@KotakCares6 Jul

Dear Customer, To enhance your banking experience, we are undergoing maintenance on some critical systems during which following services will not be available on 7th July 2026 (Tuesday) and 12th July 2026 (Sunday) from 1.00 am to 4.00 am New Kotak Bank app will be 5.3K views · 2 likes · 0 reposts · 14 replies Open on X →

Against accounts of the same size

6 posts from the last 90 days, next to the 10K–100K follower range. shown widely, but few of those viewers react.

Median views2 210this account924median for 10K–100K

Reach, %11.46%this account3.62%median for 10K–100K

Engagement, %1.07%this account1.52%median for 10K–100K

Metric	This account	Median for 10K–100K	Ratio
Median views per post	2 210	924	2.39×
Reach (views ÷ followers)	11.46%	3.62%	3.16×
Engagement rate	1.07%	1.52%	0.70×

Others in this range → Compare with another account → How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

5.3K6 Jul

104

6.7K11 Jul

284

14212 Jul

1013 Jul

5.2K22 Jul

4.1K21 Aug

4.7K23 Aug

84 Sep

1.5K7 Sep

2.3K12 Sep

2.1K

Last 13 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.32%6 Jul

2.88%

0.48%11 Jul

1.41%

2.11%12 Jul

10.00%13 Jul

0.69%22 Jul

0.98%21 Aug

0.51%23 Aug

12.50%4 Sep

0.34%7 Sep

1.24%12 Sep

1.15%

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Likes20.0%44 in total

Reposts3.2%7 in total

Replies75.9%167 in total

Quotes0.5%1 in total

Bookmarks0.5%1 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.