NYC DOT

@NYC_DOT · The Streets · joined 04 May 2009

Official account for the NYC Department of Transportation. Call 911 for emergencies. Contact @NYC311 for service issues or other non-emergencies.

172 065Followers

986Following

46 829Posts total

5.7MViews on collected posts

Against accounts of the same size

4 posts from the last 90 days, next to the 100K–1M follower range. right around the median for its follower range.

Median views6 356this account8 935median for 100K–1M

Reach, %3.69%this account3.24%median for 100K–1M

Engagement, %1.47%this account1.32%median for 100K–1M

Metric	This account	Median for 100K–1M	Ratio
Median views per post	6 356	8 935	0.71×
Reach (views ÷ followers)	3.69%	3.24%	1.14×
Engagement rate	1.47%	1.32%	1.11×

Others in this range → Compare with another account → How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

5.4M5 Jun

55.2K

58.9K

144.3K

20.5K25 Aug

6.6K31 Aug

6.2K1 Sep

4.3K2 Sep

Last 8 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

1.99%5 Jun

1.32%

1.46%

2.03%

0.66%25 Aug

2.08%31 Aug

1.59%1 Sep

1.36%2 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 1.32%.

What the audience does

Likes89.4%103 105 in total

Reposts7.4%8 499 in total

Replies0.3%389 in total

Quotes0.3%368 in total

Bookmarks2.6%2 987 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

Followers by day

3 Sep

Daily snapshots since 03 Sep 2026; the dashed line is the starting count.

Latest posts

Next stop: Bay Parkway and Cropsey Avenue! Fast buses and better service are coming to riders of the B6 and B82 with a new bus lane along with other street improvements. This month we went out along the route to engage with the community and merchants ahead of the planned work. 4.3K views · 33 likes · 4 reposts · 19 replies 02 Sep 2026 Crashland No More! The bags are finally coming down off the signals as we officially open the redesign of Ashland Place in Downtown Brooklyn. The redesign will bring a host of safety benefits for all New Yorkers, including pedestrians and drivers. https://t.co/ttpzhKbkTz 6.2K views · 75 likes · 8 reposts · 10 replies 01 Sep 2026 Faster buses are coming to one of Harlem’s busiest streets. Our redesign of 116th St will add dedicated bus lanes, updated curb regulations, protected bike lanes, and traffic improvements to speed up buses while making the corridor safer for everyone. https://t.co/73o956srRq 6.6K views · 100 likes · 13 reposts · 19 replies 31 Aug 2026 Five Saturdays of car-free streets in the books for 2026. Summer Streets is our celebration of New York City's most valuable public space: our streets. Thank you to everyone who came out this summer, and we look forward to seeing you on back on the streets next year! https://t. 20.5K views · 95 likes · 23 reposts · 9 replies 25 Aug 2026 @NYC_DOT we sending elmo to a path train to jersey 144.3K views · 2.9K likes · 21 reposts · 16 replies 05 Jun 2026 @NYC_DOT Elmo is the King of the Streets. Watch your tone when you speak on the throne. https://t.co/cS1xt4fBVO 58.9K views · 855 likes · 3 reposts · 3 replies 05 Jun 2026 @NYC_DOT bro he's 3 and 1/2 years old 😭 55.2K views · 711 likes · 5 reposts · 9 replies 05 Jun 2026 don’t make us take this down, bro https://t.co/Wgsx4UslqV 5.4M views · 98.3K likes · 8.4K reposts · 304 replies 05 Jun 2026