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NYC Department of Small Business Services

@NYC_SBS · New York City · joined 10 Mar 2009

We help #smallbiz start, operate & grow in NYC. Not monitored 24/7.

21 758Followers
8 890Following
20 445Posts total
20.1KViews on collected posts

Latest posts

Join us for this year's NYC Business Solutions Centers Crawl! 🚐🏙️🗽 Over the next month, we will be coming to your borough to provide tools + resources that help start, operate & expand #smallbiz! 💚🏪 Find out when we will be coming to your neighborhood: https://t.co/koxZrma232 htt
Group of diverse people smiling behind an NYC Small Business Services booth promoting careers and neighborhood businesses.
340 views · 3 likes · 0 reposts · 0 replies Open on X →
We visited Bed-Stuy w/ @CMChiOsse + Malcolm X Merchants Association to listen to the community + share our free #smallbiz resources. 🏪🤝 Thank you for having us! Bring us to your community: https://t.co/kJmYysGYYa https://t.co/3rVy4ZoihF
Three people engaged in a lively conversation inside a modern bar with exposed brick walls and neon signage.
Five people engaged in conversation inside a cozy shop with vintage typewriters mounted on the wall and shelves stocked with various products.
People chatting and browsing inside a bright, plant-filled boutique with wooden beams and hanging greenery.
Four adults smiling and posing together inside a bright office near a window with plants and posters visible outside.
388 views · 6 likes · 1 reposts · 0 replies Open on X →
Do you know your #smallbiz rights? 📢🙌🏪 Today, we went door-to-door in every borough & shared the Business Owner Bill of Rights with nearly 700 businesses! Learn more & tell us about your experience: https://t.co/J3Cji5O7zx 1/2 https://t.co/mSSWGApfw6
Man in a suit explaining a pamphlet to a man inside a colorful toy store with other shoppers nearby.
Group of diverse people standing outside Red Rooster restaurant, some holding Business Owner Bill of Rights flyers and smiling at the camera.
Group of diverse people standing on outdoor steps holding Business Owner Bill of Rights flyers and smiling under cloudy sky.
Bakery staff wearing hairnet and mask holds a Business Owner Bill of Rights flyer next to two customers at the counter filled with packaged baked goods.
636 views · 1 likes · 2 reposts · 1 replies Open on X →
⚠️ Is your business prepared for a disaster? ⚠️ Join @NYC_SBS for a webinar on 9/2 to learn how insurance can help protect your #smallbiz from disasters ⛑️🔥☔⛈️🌊 Register here: https://t.co/4GIx9DiTR6 373 views · 1 likes · 0 reposts · 1 replies Open on X →
@NYC_SBS How can I obtain information regarding outfits / small businesses that have registered as "private detectives" or "investigations" companies? They should be aware that using govt funds to harass is a state and federal offense. 10 views · 0 likes · 0 reposts · 0 replies Open on X →
@NYC_SBS https://t.co/1ZVBJ1wXgw 94 views · 1 likes · 0 reposts · 0 replies Open on X →
@NYC_SBS @nycgov Authentic Twitter accounts have blue checks. How do I know you're not Des Moines Iowa small business? 110 views · 2 likes · 0 reposts · 1 replies Open on X →
.@NYC_SBS This is an authentic Twitter account representing the New York City Department of Small Business Services. This is the only account for NYC SBS run by New York City government. You can verify our identity by confirming our handle at: https://t.co/PVlgh9YUNL 18.2K views · 30 likes · 7 reposts · 30 replies Open on X →

Against accounts of the same size

4 posts from the last 90 days, next to the 10K–100K follower range. below its peers on both reach and engagement.

Median views380this account924median for 10K–100K
Reach, %1.75%this account3.62%median for 10K–100K
Engagement, %0.76%this account1.52%median for 10K–100K
MetricThis accountMedian for 10K–100KRatio
Median views per post3809240.41×
Reach (views ÷ followers)1.75%3.62%0.48×
Engagement rate0.76%1.52%0.50×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

18.2K29 Mar
11020 Apr
9418 May
1025 Oct
37331 Aug
6361 Sep
3883 Sep
3409 Sep

Last 8 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.37%29 Mar
2.73%20 Apr
1.06%18 May
0.00%25 Oct
0.54%31 Aug
0.63%1 Sep
1.80%3 Sep
0.88%9 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Likes48.9%44 in total
Reposts11.1%10 in total
Replies36.7%33 in total
Bookmarks3.3%3 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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