PlayStation Support US ✓
@PS_Support_US · joined 21 May 2010
Official PlayStation Customer Support account (FKA Ask PlayStation). Posts about tips, system software updates, etc. For inquiries, visit the URL below.
1 821 949Followers
2 436Following
1 233 548Posts total
2.3MViews on collected posts
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PlayStation has teamed up with Crisis Text Line, if you are struggling with your mental health, a Crisis Text Line Counselor is available to anyone living in the U.S. for free, 24/7, by texting CIRCLE to 741741
💡Crisis support
https://t.co/Ix5cj5iwb2 https://t.co/82zUJx9FPF
53.5K views · 93 likes
· 17 reposts · 58 replies
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Take screenshots and record gameplay on PS5 to remember and share your greatest gaming moments!📸
💡How to capture PS5 gameplay and screenshots
https://t.co/HCKT6ZK57f https://t.co/5eIMdHrVYV
64.8K views · 198 likes
· 21 reposts · 94 replies
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PS4 system software update 14.00 is available now✨
Please check our page for the latest system software features and how to update.
💡PS4 system software update
https://t.co/rufIpiSvs4 https://t.co/PTQe8wZrpq
150.3K views · 391 likes
· 39 reposts · 101 replies
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Starting today, PS5 system software will be updated to version 26.06-14.00.00 in a phased release✨
For information about the latest system software features or if you would like to update manually, please check our guide.
💡PS5 system software update
https://t.co/ANUhbrulMa http
1.3M views · 1.8K likes
· 197 reposts · 324 replies
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Tempest 3D audio technology allows the PS5 console to support hundreds of different sound sources✨
Enjoy an amazingly immersive sound experience that surrounds not only above and below, but all around🎧
💡How to set up 3D audio on PS5 console
https://t.co/Fgy1Sq3WmU https://t.co/
60K views · 408 likes
· 48 reposts · 88 replies
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0:20
HDR delivers a higher contrast—or larger color and brightness range—than Standard Dynamic Range (SDR)
If you have a HDR-compatible display, try it out with your PlayStation 5 console!
💡How to enable HDR on PS5
https://t.co/UpSx3eRhjd https://t.co/gLr1AWtp1W
66.6K views · 183 likes
· 19 reposts · 70 replies
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A PS5 can automatically detect TV specs and select the best available resolution.
You can also customize [Screen and Video] settings for things like resolution, Variable Refresh Rates, and more.
💡How to enable and calibrate 4K resolution on PS5
https://t.co/7DAKeAg5G5 https://t
144.3K views · 611 likes
· 61 reposts · 148 replies
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Pre-ordered or purchased Grand Theft Auto VI before November 20, 2026?
Learn how to claim your GTA+ benefit before the redemption deadline.
💡 How to claim the GTAVI offer
https://t.co/KAVLLBgkB3 https://t.co/eER3qTnSfq
94.6K views · 343 likes
· 30 reposts · 219 replies
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Manage your child's gaming experiences with the PlayStation Family app ✨
You can access various parental controls directly from the app, such as limits on playtime and spending on PlayStation Store.
💡Manage your family on PlayStation Family app
https://t.co/r6IDY9YcES https://t
63.6K views · 156 likes
· 15 reposts · 249 replies
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1:00
@PS_Support_US A digital example of my mental health, as time approaches closer to 2028.
Read between the lines.
#NoDiscsNoBuy
#NoDiscNoPS6
#NoDiscNoBuy
Stay physical people 💿💪 https://t.co/oTM0z93btl
783 views · 43 likes
· 3 reposts · 1 replies
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@PS_Support_US My mental health has declined a lot because y'all are pushing forward with killing physical medium. If something were to happen to me it's all your fault.
1.5K views · 114 likes
· 2 reposts · 4 replies
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@PS_Support_US The mental health of the current PlayStation CEO is alarming… https://t.co/DNi77NuA9l
852 views · 48 likes
· 0 reposts · 0 replies
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PlayStation has teamed up with Crisis Text Line, if you are struggling with your mental health, a Crisis Text Line Counselor is available to anyone living in the U.S. for free, 24/7, by texting CIRCLE to 741741
💡Crisis support
https://t.co/Ix5cj5iwb2 https://t.co/7q2PZP8E0u
75.2K views · 144 likes
· 27 reposts · 274 replies
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Each PULSE Explore wireless earbud has a volume button at the top.
Use the tactile dot on the “+” side of the volume button to adjust levels without having to take off the earbud.
💡Adjust volume on PULSE Explore wireless earbuds
https://t.co/q2OvCLrHNC https://t.co/dPNp9S5NES
66.4K views · 67 likes
· 9 reposts · 144 replies
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Concerned about PS5 console noise and/or cooling fan activity?
Place your PS5 in a space with sufficient airflow and clean the air vents as needed✨
💡Console placement and cleaning guide for your PS5
https://t.co/CLZApAN5xv https://t.co/pmOxJ5fXb0
63.9K views · 269 likes
· 23 reposts · 132 replies
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@PS_Support_US If you want to be considerate to players how about not taking away our choice to have physical media? Or does it not matter when you do it? Hypocrites.
#bringbackdiscs https://t.co/tWJQFht4OE
373 views · 27 likes
· 0 reposts · 0 replies
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@PS_Support_US That's funny coming from you guys lmao 🤣. You guys aren't considerate about people who perfer physical copies of games.
598 views · 29 likes
· 0 reposts · 0 replies
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When playing MARVEL Tōkon: Fighting Souls, be considerate to opponents and players in lobbies.
To help everyone feel safe and welcome, please follow the Code of Conduct 😌
💡Code of Conduct
https://t.co/R5ygBkz486 https://t.co/DIRAkD22WF
70.7K views · 236 likes
· 25 reposts · 228 replies
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Against accounts of the same size
19 posts from the last 90 days, next to the 1M–10M follower range. shown to more people than peers of the same size.
Median views63 867this account14 648median for 1M–10M
Reach, %3.51%this account0.74%median for 1M–10M
Engagement, %0.66%this account0.70%median for 1M–10M
| Metric | This account | Median for 1M–10M | Ratio |
|---|---|---|---|
| Median views per post | 63 867 | 14 648 | 4.36× |
| Reach (views ÷ followers) | 3.51% | 0.74% | 4.74× |
| Engagement rate | 0.66% | 0.70% | 0.95× |
Others in this range → Compare with another account → How these benchmarks are built →
Growth & engagement
How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.
Views per post
66.4K21 Aug
75.2K28 Aug
852
1.5K
783
63.6K1 Sep
94.6K4 Sep
144.3K8 Sep
66.6K11 Sep
60K15 Sep
1.3M16 Sep
150.3K
64.8K18 Sep
53.5K22 Sep
Last 14 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.
Engagement rate per post
0.33%21 Aug
0.63%28 Aug
5.63%
8.04%
6.00%
0.67%1 Sep
0.63%4 Sep
0.57%8 Sep
0.41%11 Sep
0.91%15 Sep
0.17%16 Sep
0.36%
0.48%18 Sep
0.32%22 Sep
Reactions — likes, reposts, replies and quotes — divided by views. Median for 1M–10M accounts is 0.70%.
What the audience does
Likes59.1%5 137 in total
Reposts6.2%536 in total
Replies24.6%2 134 in total
Quotes1.0%90 in total
Bookmarks9.1%793 in total
Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.
Followers by day
18 Sep21 Sep24 Sep
Daily snapshots since 18 Sep 2026; the dashed line is the starting count.
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