SWR Help ✓

@SW_Help · joined 27 Sep 2011

Our team provides 24/7 travel updates from across the SWR network. Questions? Simply send us a DM. Start your journey: https://t.co/4d2GLoYQ6R

371 279Followers

113Following

725 113Posts total

80.6KViews on collected posts

Latest posts

SWR Help ✓@SW_Help14 Sep

Our autumn timetable begins on Sunday 20 September with minor changes to train times 🍂 🗓️ Please check before you travel For more information visit 👇 https://t.co/N9FUiQ1E4z. 2.2K views · 2 likes · 0 reposts · 1 replies Open on X →

SWR Help ✓@SW_Help13 Sep

🚧 Planned engineering works will be taking place on the South Western Railway network this weekend Saturday 12 and Sunday 13 September. The Ascot to Aldershot, Templecombe to Crewkerne, Southampton to Portsmouth and Eastleigh to Portsmouth areas will be affected. For full https

5.4K views · 1 likes · 1 reposts · 2 replies Open on X →

SWR Help ✓@SW_Help13 Sep

Our autumn timetable begins on Sunday 20 September with minor changes to train times 🍂 🗓️ Please check before you travel For more information visit 👇 https://t.co/N9FUiQ1E4z. 5.4K views · 5 likes · 0 reposts · 0 replies Open on X →

SWR Help ✓@SW_Help13 Sep

✅ Trains are now running normally following overrunning engineering works between London Waterloo and Barnes and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 https://t.co/fqZVRnTLsf 1.4K views · 0 likes · 0 reposts · 0 replies Open on X →

SWR Help ✓@SW_Help13 Sep

⏱️ We have now received an update and disruption to our services is now expected until 12:00. As the investigations are ongoing this may change but we will update you if it does. 1.6K views · 0 likes · 0 reposts · 1 replies Open on X →

SWR Help ✓@SW_Help13 Sep

@SW_Help Why is there nearly a 1 hour delay on the 10.54 from Bournemouth to Dorchester South? Its now showing as departure 11.33am? What is the issue? The train is going to end up being the 11.54 at this rate! 78 views · 0 likes · 0 reposts · 1 replies Open on X →

SWR Help ✓@SW_Help13 Sep

⏱️ We have now received an update and disruption to our services is now expected until 11:00. As the investigations are ongoing this may change but we will update you if it does. 1.2K views · 0 likes · 0 reposts · 1 replies Open on X →

SWR Help ✓@SW_Help13 Sep

Following overrunning engineering works between London Waterloo and Barnes, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at 10:00. More information: https://t.co/RJwWF6zK4A 2K views · 0 likes · 0 reposts · 1 replies Open on X →

SWR Help ✓@SW_Help13 Sep

⏱️ At this time, we estimate that disruption to our services will end at 10:00. Some lines towards Clapham Junction are blocked and your journey is likely to take longer. We will let you know if this changes or when we have more information. 2K views · 1 likes · 0 reposts · 1 replies Open on X →

SWR Help ✓@SW_Help13 Sep

⚠️ Overrunning engineering works between London Waterloo and Barnes. Trains may be cancelled, delayed or revised because of this problem. More information: https://t.co/RJwWF6zK4A 9.7K views · 2 likes · 0 reposts · 3 replies Open on X →

SWR Help ✓@SW_Help11 Aug

@SW_Help If the train I've booked in advance is no longer on the new timetable, can I take a GWR service to Reading & then connect to a SWR service as suggested on your journey planner or can I only use my ticket on a SWR service? (My ticket says SWR & connection if that affects 553 views · 1 likes · 0 reposts · 1 replies Open on X →

SWR Help ✓@SW_Help10 Aug

@SW_Help Can you update the timetable ahead of just next week please?? I'm travelling on this route the week commencing August 24 and would like to know if I'm actually travelling at the booked time on my advanced ticket or being forced to go hours almost 2 earlier...(can't go 342 views · 2 likes · 0 reposts · 0 replies Open on X →

SWR Help ✓@SW_Help10 Aug

@SW_Help "Temporary timetable" that will probs last 4 months 460 views · 6 likes · 0 reposts · 2 replies Open on X →

SWR Help ✓@SW_Help10 Aug

A temporary timetable is operating between London Waterloo and Exeter St Davids. Customers should allow extra time to complete their journeys. Please visit our website for full information https://t.co/ZBtySxroVE 48.4K views · 6 likes · 2 reposts · 10 replies Open on X →

Against accounts of the same size

14 posts from the last 90 days, next to the 100K–1M follower range. below its peers on both reach and engagement.

Median views1 782this account6 079median for 100K–1M

Reach, %0.48%this account1.60%median for 100K–1M

Engagement, %0.09%this account1.00%median for 100K–1M

Metric	This account	Median for 100K–1M	Ratio
Median views per post	1 782	6 079	0.29×
Reach (views ÷ followers)	0.48%	1.60%	0.30×
Engagement rate	0.09%	1.00%	0.09×

Others in this range → Compare with another account → How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

48.4K10 Aug

460

342

55311 Aug

9.7K13 Sep

1.2K

1.6K

1.4K

5.4K

2.2K14 Sep

Last 14 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.04%10 Aug

1.74%

0.58%

0.36%11 Aug

0.05%13 Sep

0.10%

0.05%

0.09%

1.28%

0.06%

0.00%

0.09%

0.07%

0.14%14 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 1.00%.

What the audience does

Likes47.3%26 in total

Reposts5.5%3 in total

Replies43.6%24 in total

Bookmarks3.6%2 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Latest posts

Against accounts of the same size

Growth & engagement

Views per post

Engagement rate per post

What the audience does

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