Sierra ✓

@SierraPlatform · joined 10 Feb 2024

We help companies build better, more human customer experiences with AI.

11 369Followers

276Following

763Posts total

19.5KViews on collected posts

Latest posts

Sierra ✓@SierraPlatform3 Sep

@SierraPlatform @madrona @AWSstartups @Microsoft @GoogleStartups @NYSE @Delta @McKinsey Congratulations! Can't wait to celebrate the IA40 at the Summit in Seattle this month! See the full list at https://t.co/blaxYnL5wD 33 views · 0 likes · 0 reposts · 0 replies Open on X →

Sierra ✓@SierraPlatform2 Sep

Interesting Ghostwriter hackathon in Dallas, with some fun billboards 👻 8 companies across financial services, healthcare, retail and more took part in building agents to handle everything from loyalty programs and subscription benefits, all the way to retirement planning and ht 539 views · 5 likes · 0 reposts · 0 replies Open on X →

Sierra ✓@SierraPlatform31 Aug

Honored to be a 2026 #IA40 winner, which recognizes the 40 most important private companies in applied AI. Thanks to @Madrona, @AWSstartups, @Microsoft, @GoogleStartups, @NYSE, @Delta, and @McKinsey for their support. https://t.co/DMbKAhaDYf 1.9K views · 12 likes · 0 reposts · 1 replies Open on X →

Sierra ✓@SierraPlatform28 Aug

Three of Homebase's former support reps now build the agent's journeys and are effectively AI architects now. "Our customer support team is shaping what Sierra will be." — Ray Sandza, CSO https://t.co/4adE1uBmlK 1.1K views · 5 likes · 0 reposts · 1 replies Open on X →

Sierra ✓@SierraPlatform26 Aug

So much to share this year. Excited to see you at Sierra Summit in SF, London and Singapore. 1.7K views · 2 likes · 1 reposts · 0 replies Open on X →

Sierra ✓@SierraPlatform25 Aug

Sierra Summit is back. Join us in San Francisco on October 6, London on October 15, and Singapore on November 17 for some exciting announcements and practical workshops. Excited to welcome so many pioneers in applied AI… Cigna, Comcast, Uber, CarMax, Sutter Health, FOX One, http 14.2K views · 82 likes · 8 reposts · 3 replies Open on X →

Against accounts of the same size

6 posts from the last 90 days, next to the 10K–100K follower range. shown widely, but few of those viewers react.

Median views1 424this account924median for 10K–100K

Reach, %12.53%this account3.62%median for 10K–100K

Engagement, %0.64%this account1.52%median for 10K–100K

Metric	This account	Median for 10K–100K	Ratio
Median views per post	1 424	924	1.54×
Reach (views ÷ followers)	12.53%	3.62%	3.46×
Engagement rate	0.64%	1.52%	0.42×

Others in this range → Compare with another account → How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

14.2K25 Aug

1.7K26 Aug

1.1K28 Aug

1.9K31 Aug

5392 Sep

333 Sep

Last 6 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.66%25 Aug

0.17%26 Aug

0.62%28 Aug

0.70%31 Aug

0.93%2 Sep

0.00%3 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Likes73.1%106 in total

Reposts6.2%9 in total

Replies3.4%5 in total

Quotes1.4%2 in total

Bookmarks15.9%23 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.