Telstra

@Telstra · Australia · joined 30 Jul 2009

Need help? @Mention us in your post, and general queries will be answered between 8am-10pm AEDT. For account support, you can visit the MyTelstra app for assist

109 092Followers

7 820Following

850 824Posts total

558.8KViews on collected posts

Against accounts of the same size

15 posts from the last 90 days, next to the 100K–1M follower range. shown widely, but few of those viewers react.

Median views5 739this account5 930median for 100K–1M

Reach, %5.26%this account2.48%median for 100K–1M

Engagement, %0.18%this account1.41%median for 100K–1M

Metric	This account	Median for 100K–1M	Ratio
Median views per post	5 739	5 930	0.97×
Reach (views ÷ followers)	5.26%	2.48%	2.12×
Engagement rate	0.18%	1.41%	0.13×

Others in this range → Compare with another account → How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

210.1K13 Jul

6.9K

5.8K

5.4K

6.7K

4.4K

5.7K

1.9K

164.2K27 Jul

63928 Jul

228

139

Last 14 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.22%13 Jul

0.13%

0.09%

0.13%

0.20%

0.07%

0.18%

0.14%

5.11%

0.07%27 Jul

0.31%28 Jul

1.75%

0.72%

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 1.41%.

What the audience does

Likes40.0%578 in total

Reposts6.5%94 in total

Replies38.4%555 in total

Quotes8.6%124 in total

Bookmarks6.6%95 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

Latest posts

@Telstra https://t.co/sMfwpHafxu 139 views · 1 likes · 0 reposts · 0 replies 28 Jul 2026 @Telstra Awesome! Imagine being in the middle of the great Outback where there's no cell reception and your car breaks down — voila, Starlink to the rescue! 🛰📲🫶 228 views · 4 likes · 0 reposts · 0 replies 28 Jul 2026 @Telstra What about RCS support on iOS? 639 views · 1 likes · 0 reposts · 1 replies 28 Jul 2026 It started with texts. Now it's checking the weather, loading maps when you're off-road, or WhatsApp'ing Mum an "I'm here". From today, eligible customers using compatible devices can access selected apps with new satellite to mobile capabilities. https://t.co/c8HdrJQZ7d 164.2K views · 87 likes · 14 reposts · 11 replies 27 Jul 2026 @Telstra Cool. Now I'm going to pay my bill late and then I'll send you an apology letter the following week + assume that you guys are cool with it, seeing as you guys think that mere words are an acceptable way to make up for a mistake 1.9K views · 94 likes · 1 reposts · 2 replies 13 Jul 2026 More details about what occurred is available on here 👉 https://t.co/YchsEx9RjH If you want to get in contact or make a complaint, please visit here 👉 https://t.co/1HZgE1XGbF (8/8) 5.7K views · 3 likes · 2 reposts · 3 replies 13 Jul 2026 We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Telstra CEO (7/8) 6K views · 3 likes · 1 reposts · 7 replies 13 Jul 2026 We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. (6/8) 4.4K views · 1 likes · 0 reposts · 2 replies 13 Jul 2026 We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. (5/8) 4.4K views · 1 likes · 0 reposts · 2 replies 13 Jul 2026 Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. (4/8) 6.7K views · 4 likes · 1 reposts · 8 replies 13 Jul 2026 We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. (3/8) 5.4K views · 3 likes · 1 reposts · 2 replies 13 Jul 2026 An issue in our mobile network caused significant disruption to our customers and to Australians. (2/8) 5.8K views · 3 likes · 1 reposts · 1 replies 13 Jul 2026 Transcript 👇 Sorry we let you down. Last week we let you down, and I am sorry for that. (1/8) 6.9K views · 3 likes · 1 reposts · 3 replies 13 Jul 2026 A message from our CEO, Vicki Brady. https://t.co/1DBVETesRt 210.1K views · 178 likes · 23 reposts · 203 replies 13 Jul 2026 ⚠️ We're looking into an issue affecting some mobile calls and data connections. If you're having trouble connecting at first, try again as it may work on a retry. We're on it and will share an update as soon as it's fixed. Thanks for bearing with us. 102.6K views · 164 likes · 40 reposts · 256 replies 07 Jul 2026 ⚠ We're currently investigating an issue making and receiving calls, including calls to 000, on older Apple devices. We're working on this as a priority with Apple and will share updates as we have them. (1/2) 21.6K views · 23 likes · 7 reposts · 22 replies 28 Jan 2026 ⚠️ If you're trying to reach us on 132200 or 132000 your call may not be going through. We're on the issue and working to get it fixed ASAP. You can still request a call or send us a message via the My Telstra app. We'll let you know when the numbers are back online. 12.1K views · 5 likes · 2 reposts · 32 replies 13 Aug 2025