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Uber Support ✓

@Uber_Support · joined 17 Sep 2014

Official support handle for @Uber. Lost something? https://t.co/qdye6SPz9y

799 358Followers
4 145Following
2 967 769Posts total
335.6KViews on collected posts

Latest posts

@Uber_Support @yvesolationn Hola @Uber_Support mandé DM pero dejaron de contestarme, ya inicie proceso para revisar mi caso, pero no me han dicho nada en días, ¿podrías ayudarme? 39 views · 2 likes · 1 reposts · 1 replies Open on X →
@Uber_Support @yvesolationn @Uber_Support My Uber Eats account was deactivated after identity verification said my photo wasn’t me. My profile photo is 3 years old, so I provided a recent one, but got the same result and template replies. I can provide any proof needed. Please ma 181 views · 4 likes · 1 reposts · 4 replies Open on X →
@Uber_Support @yvesolationn TOUJOURS PAS DE RÉPONSE DEPUIS 3 JOURS !!! MERCI DE ME RENDRE MON FRIC !!! LA COMMANDE A ÉTÉ ANNULÉE ET JE N’AI REÇU AUCUN REMBOURSEMENT NI RÉPONSE !!! INADMISSIBLE https://t.co/5VaDjVO39u
972 views · 3 likes · 0 reposts · 2 replies Open on X →
@yvesolationn Estamos muy atentos a tus comentarios. Para poder darte un soporte más adecuado y acompañarte mejor, te invitamos a seguirnos en nuestra red social y enviarnos un mensaje directo (DM). 76.3K views · 11 likes · 1 reposts · 230 replies Open on X →
@yvesolationn Hola @yvesolationn. Queremos que sepas que ya estamos preparados para ayudarte y nos encantaría conocer los detalles de tu consulta. Por favor, compártenos toda la información para que podamos brindarte la mejor solución. Estaremos muy atentos a lo que nos escribas. 70.5K views · 8 likes · 1 reposts · 51 replies Open on X →
@Uber_Support @inspirealt I am still waiting on a response for days now I need help to get my lost item, I’ve had no luck trying to reach the driver! 39 views · 3 likes · 0 reposts · 3 replies Open on X →
@Uber_Support @inspirealt @Uber_Support My account was deactivated during the sign-up process before I could even request a ride/delivery. Please help check if this was a false security flag. 40 views · 4 likes · 0 reposts · 8 replies Open on X →
@Uber_Support @inspirealt They will steal your money say nothing wrongs with order when theres missing or food safety. They wont refund!!! @Uber_Support steals money 85 views · 2 likes · 0 reposts · 1 replies Open on X →
@inspirealt Hi X. As advised, we're unable to look into adjusting the fare. However, as a gesture of goodwill, we've added £5 of Uber credit to your account to use on future trips. Uber credit has no expiry date and, whilst it will be applied by default on your next trip, if 71K views · 6 likes · 2 reposts · 229 replies Open on X →
@FudroPiotr Hi Piotr, we understand your wish to have a complete history of your travels for documentation. However, for now, we do not offer this feature in our application. Thank you for pointing this out. If you need to access a certain trip, you can download individual 52.8K views · 7 likes · 2 reposts · 38 replies Open on X →
@HadaChalada02 We've been in touch via DM. If you have any questions, please let us know by replying to that message. 27K views · 4 likes · 0 reposts · 27 replies Open on X →
@LeonilsonChaga2 19.4K views · 2 likes · 0 reposts · 13 replies Open on X →
@Sanjayb54954136 Hi there, sorry to hear about the hassle. Please note that the Intercity feature is currently not live in your city and hence, you are not receiving any trips in your city. Please try going online and taking an Intercity trip from the eligible city, and you 17.2K views · 1 likes · 0 reposts · 23 replies Open on X →

Against accounts of the same size

8 posts from the last 90 days, next to the 100K–1M follower range. reaches fewer people than peers, but engages them much harder.

Median views133this account5 983median for 100K–1M
Reach, %0.02%this account1.49%median for 100K–1M
Engagement, %4.53%this account0.93%median for 100K–1M
MetricThis accountMedian for 100K–1MRatio
Median views per post1335 9830.02×
Reach (views ÷ followers)0.02%1.49%0.01×
Engagement rate4.53%0.93%4.87×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

17.2K1 Dec
19.4K
27K
52.8K18 Jan
71K19 Jan
8531 Jul
4024 Aug
3926 Aug
70.5K31 Aug
76.3K
9721 Sep
1813 Sep
397 Sep

Last 13 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.14%1 Dec
0.08%
0.11%
0.09%18 Jan
0.34%19 Jan
3.53%31 Jul
32.50%24 Aug
23.08%26 Aug
0.09%31 Aug
0.32%
0.62%1 Sep
5.52%3 Sep
12.82%7 Sep

Reactions — likes, reposts, replies and quotes — divided by views. Median for 100K–1M accounts is 0.93%.

What the audience does

Likes7.9%57 in total
Reposts1.1%8 in total
Replies87.1%630 in total
Quotes1.8%13 in total
Bookmarks2.1%15 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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