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Crypto.com Customer Support

@cryptocomcs · joined 26 May 2020

Official @Cryptocom Support Account. Contact us via your https://t.co/RkujxxF69i App or DM.

88 524Followers
28Following
73 270Posts total
78.1KViews on collected posts

Latest posts

@cryptocomcs @TheGivingBlock My deposits have been processed and released by my bank, why is https://t.co/0X97tBAnKx has it in pending for four days now? I find this stressful and disappointing. Can you step in? 141 views · 3 likes · 0 reposts · 4 replies Open on X →
@cryptocomcs @TheGivingBlock The worst customer service ever. 73 views · 4 likes · 0 reposts · 3 replies Open on X →
@cryptocomcs @TheGivingBlock No you are never available when needed. 114 views · 2 likes · 1 reposts · 4 replies Open on X →
@cryptocomcs This is urgent. I cannot access my account and I already submitted my verification documents. Please help me update my email address. 1.5K views · 7 likes · 0 reposts · 24 replies Open on X →
@TheGivingBlock We remain available for further assistance. 2.9K views · 2 likes · 2 reposts · 7 replies Open on X →
@TheGivingBlock In the message, please include the full details of your proposal, and most importantly your contact details at the beginning of the message. 2.6K views · 2 likes · 2 reposts · 1 replies Open on X →
@TheGivingBlock If you are looking to make a business proposal, please contact us via the web chat feature. 2.2K views · 1 likes · 2 reposts · 0 replies Open on X →
@TheGivingBlock Hello there. Thank you for contacting https://t.co/oehfg6W0Jz. 1.3K views · 1 likes · 2 reposts · 1 replies Open on X →
@cryptocomcs 我第一次提交地址证明是1月17日,第二次提交地证明是3月7日。3月5日收到邮件说是审核通过,但是app上又让我重新提交地址证明。这个时间太漫长了,已经整整两个月了 678 views · 7 likes · 0 reposts · 22 replies Open on X →
@cryptocomcs Long ago I opened account with maybe 10 euros or less. Still today I couldn't withdraw this money or any earnings from it. The support never helped me about how to withdraw the amount. The conclusion is the support did not know how to do it. Unbelievable!! 1.1K views · 10 likes · 2 reposts · 44 replies Open on X →
The transfer of all U.S. and Canadian customer digital assets to https://t.co/oehfg6Wyz7 Custody Trust Company is now complete. 65.5K views · 113 likes · 282 reposts · 99 replies Open on X →

Against accounts of the same size

3 posts from the last 90 days, next to the 10K–100K follower range. reaches fewer people than peers, but engages them much harder.

Median views114this account1 043median for 10K–100K
Reach, %0.13%this account3.67%median for 10K–100K
Engagement, %6.14%this account1.68%median for 10K–100K
MetricThis accountMedian for 10K–100KRatio
Median views per post1141 0430.11×
Reach (views ÷ followers)0.13%3.67%0.04×
Engagement rate6.14%1.68%3.66×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

65.5K16 Jan
1.1K25 Feb
67818 Mar
1.3K30 Jul
2.2K
2.6K
2.9K
1.5K13 May
11429 Jul
7317 Aug
14129 Aug

Last 11 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.75%16 Jan
5.19%25 Feb
4.28%18 Mar
0.30%30 Jul
0.13%
0.19%
0.39%
2.01%13 May
6.14%29 Jul
9.59%17 Aug
4.96%29 Aug

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.68%.

What the audience does

Likes23.1%152 in total
Reposts44.5%293 in total
Replies31.8%209 in total
Bookmarks0.6%4 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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