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H&M ✓

@hm · joined 15 Apr 2008

Welcome to our #HM world – we’re all about fashion, fun and things that matter to us. Got a question? 👉@hm_custserv

6 464 452Followers
303Following
14 106Posts total
544.7KViews on collected posts

Latest posts

@hm @NHalwail Disgusting company https://t.co/Pv3AYYK0zg 20 views · 1 likes · 0 reposts · 0 replies Open on X →
@hm @NHalwail https://t.co/wVKuvnKd0R 231 views · 10 likes · 0 reposts · 1 replies Open on X →
I was at @hm today and the cashier was a grown black man in a blonde wig dressed like a doll. He was speaking like a little girl and was literally dressed like a little girl. I cannot believe H&M would hire someone like this. It was the most bizarre customer service experience 451.5K views · 18K likes · 2.3K reposts · 1.4K replies Open on X →
@hm @NHalwail Why does H&M continue promoting certifications that have failed to protect sheep from violence and exploitation instead of using vegan materials? 165 views · 2 likes · 0 reposts · 0 replies Open on X →
H&M ✓@hm
@NHalwail We apologize for the inconvenience caused regarding the Store Purchase and its quality. However, as we see in complaint which was raised with Case ID: 117360297, the last update was that the Store Team had a word with you after which the case was resolved. 42.3K views · 22 likes · 2 reposts · 29 replies Open on X →
H&M ✓@hm
@hm Hi team, thanks for the support. My dress was picked up today. 109 views · 0 likes · 0 reposts · 2 replies Open on X →
H&M ✓@hm
@punjani_nancy Hi! We are sorry for the inconvenience caused. Request you to please share your full name, registered email address and complete billing address via DM on Instagram/Twitter (X), we will be happy to help. 34.3K views · 15 likes · 1 reposts · 3 replies Open on X →
H&M ✓@hm
@PorwalPray44291 Hi! Thank you for sharing the details with us, we appreciate it!The product is currently out of stock in H&M India online, you can click on 'Notify me' option to be notified once the product is available in stock. You 16.2K views · 11 likes · 0 reposts · 6 replies Open on X →
H&M ✓@hm
He has crafted some of the most iconic dances of our time. Now we’re ready to move the world together. Meet @JaQuelKnight, renowned choreographer, creative and H&M Move’s Movement Director. #JaQuelKnight #HMmove https://t.co/ZQKHxgv43t
0 views · 986 likes · 231 reposts · 868 replies Open on X →
H&M ✓@hm
She needs no introduction. It's @Janefonda, the newest member of the H&M Move team. From home workouts to marches, it has been her lifelong mission to move every body. #HMmove #JaneFonda https://t.co/yUtUl814Im
0 views · 1K likes · 234 reposts · 277 replies Open on X →

Against accounts of the same size

4 posts from the last 90 days, next to the 1M–10M follower range. reaches fewer people than peers, but engages them much harder.

Median views198this account14 648median for 1M–10M
Reach, %0.00%this account0.74%median for 1M–10M
Engagement, %4.78%this account0.70%median for 1M–10M
MetricThis accountMedian for 1M–10MRatio
Median views per post19814 6480.01×
Reach (views ÷ followers)0.00%0.74%0.00×
Engagement rate4.78%0.70%6.85×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

16.2K2 Nov
34.3K28 Jun
109
42.3K3 Aug
16513 Aug
451.5K16 Aug
231
20

Last 8 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.10%2 Nov
0.06%28 Jun
1.83%
0.13%3 Aug
1.21%13 Aug
4.80%16 Aug
4.76%
5.00%

Reactions — likes, reposts, replies and quotes — divided by views. Median for 1M–10M accounts is 0.70%.

What the audience does

Likes82.7%18 015 in total
Reposts10.8%2 349 in total
Replies6.5%1 407 in total
Bookmarks0.0%4 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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