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H&M Customer Service

@hm_custserv · joined 07 Sep 2012

Official #HM Customer Service account. Follow @hm for #fashion & #beauty inspiration!

45 645Followers
4 284Following
243 251Posts total
7.2KViews on collected posts

Latest posts

@Hadia70215178 Hi, we have tried to answer your DM but are unable to. Please mind to allow our account to DM you back in your account settings. 1.4K views · 0 likes · 0 reposts · 0 replies Open on X →
@LexiLuvTV26 Hi Alexis, we have tried to answer your DM but are unable to. Please mind to allow our account to DM you back in your account settings 1.3K views · 0 likes · 0 reposts · 0 replies Open on X →
@Thfc18 Hi Kai, we have tried to answer your DM but are unable to. Please mind to allow our account to DM you back in your account settings. 2K views · 0 likes · 0 reposts · 1 replies Open on X →
@angellicae3i740 Hello Angellica, we have tried to answer your DM but are unable to. Please mind to allow our account to DM you back in your account settings. 1.4K views · 0 likes · 0 reposts · 0 replies Open on X →
@beckafox95 We have tried to answer your DM but are unable to. Please mind to allow our account to DM you back in your account settings. 1.1K views · 0 likes · 0 reposts · 0 replies Open on X →

Against accounts of the same size

3 posts from the last 90 days, next to the 10K–100K follower range. right around the median for its follower range.

Median views1 445this account927median for 10K–100K
Reach, %3.17%this account3.63%median for 10K–100K
Engagement, %0.00%this account1.52%median for 10K–100K
MetricThis accountMedian for 10K–100KRatio
Median views per post1 4459271.56×
Reach (views ÷ followers)3.17%3.63%0.87×
Engagement rate0.00%1.52%0.00×

Others in this range →   Compare with another account →   How these benchmarks are built →

Growth & engagement

How the posts we collected actually performed: views and reaction rate post by post, what the audience did with them, and where the follower count goes.

Views per post

1.1K28 Mar
1.4K1 May
2K9 Jul
1.3K3 Sep
1.4K

Last 5 collected posts, oldest on the left. The scale is logarithmic: one post can outrun the rest a hundred times over.

Engagement rate per post

0.00%28 Mar
0.00%1 May
0.05%9 Jul
0.00%3 Sep
0.00%

Reactions — likes, reposts, replies and quotes — divided by views. Median for 10K–100K accounts is 1.52%.

What the audience does

Replies100.0%1 in total

Share of every reaction we collected for this account. Replies mean argument, reposts mean endorsement, bookmarks mean the post was worth keeping.

The follower curve appears once this account has two daily snapshots — we take one a day, and this one is on its first.

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